Find hotels in Mystic - New London, CT from SAR 304

"When we walked in our room, it smelled like cigarettes. Unable to get a refund from booking through hotels.com, the manager immediately offered to ozone our room in which we needed to leave for an hour. It was an improvement upon our return. She also offered us free dinner. We ate offsite but it was nice. Sadly, the smell returned the next day. The staff was helpful and it was a convenient location but more suited for families with young children. If you want a more serene place, I would go elsewhere. The staff was great, I would not return as the hotel rooms could use an update, quite shabby, and the air system had a permanent cigarette odor in our room. We would have left if we were able to get a refund."

"I didn't have the breakfast nor used the pool facilities."

"Breakfast was teriffic! Pool was kind of dirty and the paint was peeling off the walls"

"It was a pleasant stay. I would recommend grab bars on the whirlpool tub in the room, and the tolit paper was way to far from tolit should have been installed more central . I am a maintenance worker and these are things I notice. the room was great, and enjoyed the stay."

"Room was clean. Plenty of parking . Staff was nice "

"Súper bueno para ir en familia "

"I stayed at the Grand Pequot Tower. Spacious room. Very clean. Valet associates were extremely helpful and courteous. Highly Recommend!"

"Room wasn’t the best, faucet dripped all the time, poor cable channels and not the cleanest around grounds"

"Everything good and easy"