Find hotels near Myrtle Beach Convention Center, Myrtle Beach from SAR 391

" It was chilly outside for the beach and outdoor pools so the indoor pools def came in handy. "

"There was construction right next door but the balcony and pool were beautiful. "

"Clean room, friendly staff"

"No way is this an 8 star hotel. Maybe 6. They don't make the beds or change the towels. One bed had a comforter and one didnt. "

"I’ve never left a bad review, but this is easily the worst service I’ve experienced. The rooms and amenities were not at all as advertised. The room was filthy. We arrived with dirty sheets and could not get housekeeping to change them. The wires to the television were hanging out and rusted. The balcony door would not latch and lock which was a huge safety concern because we were traveling with children. I saw multiple great reviews when I booked, but I’m honestly not sure how. I did attempt to address all of my concerns with hotel staff and management. The sent maintenance to fix the lock, said it was fixed, and it still was not. Housekeeping came by and said the would not change sheets until we had been there 4 days and left. I spoke with management again. They would not offer a refund and said they were booked with no other rooms available. The only plus side was the location being directly on the beach and boardwalk, however, for safety concerns, lack of service, and unclean rooms I would NOT recommend staying here. "

"I enjoyed my stay the only thing I did not like was no balcony as I thought it would be. Great location, great staff, I highly recommend."

"Nice view, clean room….breakfast was horrible. Had the same food on the buffet from Tues-Saturday eggs, breakfast potatoes, and sausage. Housekeeping didn’t not come daily. Had to ask for toilet paper multiple times No microwave in room."

"Every staff member we encountered was very friendly."

"Room was dated, hotel looks beautiful from outside but shows signs of wear on inside. I thought this was a 4 star hotel but it is definitely at best 3 star. Check in is 4, we got there at 4:05 and room was not ready, finally got my keys at 4:55 which after arriving during travel is one of the worse things a hotel can do to you is not have the room ready at check in. Pool was not monitored at all by staff for rowdy and gross behavior, we ended up going down to different hotel to their pool that was actively monitored. we did not have hot water 1 day and I called and they said someone would be right up, i waited for 30 mins then left for the beach assuming someone would come while we were gone, they didnt. Got back called again someone came up right away and told us to turn all the hot water on in all the bathrooms and kitchen and after 5 mins we would have hot water because their system needs the extra to push to get the hot water up…it worked but seems crazy to have to do that. Anyway, room setup was great, 3 bedrooms and 3 bathrooms is perfect for my family and the room had a great view and with some money invested could be a wonderful room. But it needs a renovation, paint, mirror was hanging off wall, hairdryer in master didnt work, all the bathrooms have that fiberglass tub inserts for walls and tubs and shower valves that looks like they are from the 80’s. I would not stay here again. "