8/10 جيد
Melissa Rae، Stockton
مسافر برفقة شريك
٢٠٢٥ يونيو ١١
عناصر نالت الإعجاب: النظافة، ووسائل الراحة، وحالة المنشأة ومرافقها
All of the staff at this location were so nice. They always greeted us when we left and arrived. The property was in a good location and was clean and comfortable. I did have an issue during my stay. Every day we had to have our key reprogrammed because it didn’t work. On the second night I got a knock on my door and it was the lady that checked me in. She said that she was just checking the room because it said VACANT on their list. I thought it was handled. Then on the day we were checking out I was in the shower and my husband was changing. Thankfully, I had the latch on the door because a staff member just used the key to open it, because it was listed as VACANT. OK, whatever no big deal, we are leaving anyway. Then, 20 minutes later, someone from the housekeeping staff tried to open the door AGAIN! Nobody tried to knock first, just tried to come right in. I went down and asked and they said it was because we were meant to be in room 214 and not 314. It is an honest mistake, but after 4 nights I feel like it could have been resolved. So that was unfortunate, but other than that, it was a great stay.
Melissa Rae
أقام 4 ليالٍ في شهر يونيو عام 2025