Top Independent in Midlands

ibis budget Birmingham Centre

8/10 Good

"Very helpful, welcoming staff. clean room, good shower. Excellent breakfast. The only disadvantage was that it was a very warm evening and there was no air conditioning working."

Leonardo Hotel East Midlands Airport

10/10 Excellent

"I did not have breakfast as I left the hotel very early, there's a nice selection of bar food throughout the day and evening. Everything about this hotel was great very friendly helpful staff I had a spacious room and a big double bed the only downside is you need to book a ground floor room if you have mobility problems as there is no lift on the upside it's less than a 10 minute walk to departure. I would recommend to anyone looking for a perfect night before you fly stay at this hotel. "

voco Leicester by IHG

8/10 Good

"Just a one night stop. Was not a match day so no chaos. All usual good standard"

Buxton Crescent

8/10 Good

"The hotel and spa are good, but they fall short of what could be a truly excellent guest experience. There are a number of missed opportunities throughout the customer journey. The main issue doesn't appear to be staffing levels, but rather inconsistent training, a lack of management oversight, and insufficient quality control checks. That said, I would return. The spa facilities are enjoyable, the building is impressive, and there is plenty to like. However, I would avoid dining in the hotel restaurant for breakfast or dinner and would probably skip the bar as well. There are numerous excellent alternatives just behind the hotel and across the road that offer better value and service. My advice to future guests would be to check carefully what is and isn't included in your package before arrival, research the parking options in advance, and make use of the valet parking service if it suits you (£30 per day). On arrival, ensure your room has a TV remote and that the complimentary refreshments have been fully stocked. Unfortunately, requests for missing items seemed to fall on deaf ears during our stay. One final surprise was the room service tray charge, which felt excessive and was higher than I've experienced in some luxury Mayfair hotels. Overall, a good hotel with the potential to be great, but one that would benefit significantly from stronger management attention to detail and service standards."

Malmaison Birmingham

8/10 Good

"Staff on property are great - very kind, helpful and will go out of their way to help you out best they can. My room, a suite, was a bit Worn Out in general. The couch was a bit stained and very worn looking, the ottoman was collapsed on one side, a bit unsightly. The bathroom was pretty large and nice, however, the shower handle came off and it was very hard to get the temperature to the right hot or cold - I mean very challenging. The room was a bit dusty - the air vents needed new filters for sure. and lastly the best thing was the Air Con worked great - it was hot while I was there, and once the air con was turned on for the trip, it worked excellently."

ibis Northampton Centre

6/10 Okay

"The rate was great but the security situation could be better. I'm really not sure what sort of operation they are actually running there."

The Arden Hotel & Leisure Club

10/10 Excellent

"Super easy check in and check out. Bar area is nice."

Walton Hall Hotel & Spa by Sunday

8/10 Good

"Property is in a great location and close to Warwick castle. Unfortunately the room was very dirty with dust and cobwebs all around the room. Some items in the kitchen were dirty and had not been cleaned. Pool was warm and the facilities were good."

Barton Hall Hotel & Spa

8/10 Good

"If I were to book again, I would ask for a ground floor room with air conditioning. The elevator is for luggage only, and a person with limited mobility would find the stairs (although very wide, carpeted and with handrails) a challenge. The restaurant is great for breakfast or dinner. The pool is very nice, heated and outdoors. Very helpful staff. The hotel is apparently a popular wedding venue, it was very busy the day we checked out."

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ibis budget Birmingham Centre

Leonardo Hotel East Midlands Airport

voco Leicester by IHG

Buxton Crescent

Malmaison Birmingham

ibis Northampton Centre

The Arden Hotel & Leisure Club

Walton Hall Hotel & Spa by Sunday

Barton Hall Hotel & Spa

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Change your mind

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ibis budget Birmingham Centre

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