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Hotel Real Mercedes

3.5 star property
Travelers unwind with rejuvenating massages at Hotel Real Mercedes, soak up sunshine by the pool, and let daily cares fade with attentive concierge assistance

Choose dates to view prices

Hotel Real Mercedes offers spa indulgences and practical amenities. Enjoy continental breakfast at Colibri, book massages and manicures/pedicures, or relax at the outdoor pool. Free WiFi and concierge services connect guests to nearby attractions.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Breakfast included
  • Spa
  • Pet friendly
  • Parking included
  • Free WiFi

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Room

Standard Room | Minibar, desk, free WiFi, bed sheets

Standard Room

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Private bathroom
Bathrobes
Minibar
Cable channels
Daily housekeeping
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Double Room

Standard Double Room | Minibar, desk, free WiFi, bed sheets

Standard Double Room

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Private bathroom
Bathrobes
Minibar
Cable channels
Daily housekeeping
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Room

Junior Room | Minibar, desk, free WiFi, bed sheets

Junior Room

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Bathrobes
Minibar
Coffee/tea maker
Cable channels
Daily housekeeping
  • Sleeps 2
  • 1 King Bed

View all photos for Basic Double Room, 1 Queen Bed

Basic Double Room, 1 Queen Bed | Minibar, desk, free WiFi, bed sheets

Basic Double Room, 1 Queen Bed

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Bathrobes
Minibar
Cable channels
Daily housekeeping
Desk
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Mérida is home to Hotel Real Mercedes. Travelers who have shopping on the agenda can visit Paseo de Montejo and Plaza Altabrisa. Zoological Park of Centenario and Centro Cultural El Olimpo are also worth visiting. Visit our Mérida travel guide
Map
Av. Itzáes, 261, Mérida, YUC, 97070

What's nearby

  • Close-up of palm tree on beach, Yucatan, Mexico
    Yucatan International Convention Center
    4 min drive - 2.2 km
  • Paseo de Montejo showing a monument and night scenes
    Paseo de Montejo
    5 min drive - 2.5 km
  • Merida Clinic
    2 min walk - 0.2 km
  • Park of the Americas
    8 min walk - 0.7 km
  • Parque Zoológico del Centenario
    3 min drive - 2.2 km

Getting around

  • Teya-Merida Station
    33 min drive
  • Mérida International Airport (MID)
    13 min drive

Restaurants

  • KFC
    5 min walk
  • Restaurante Marinos
    9 min walk
  • Schirp Carnes Alemanas
    9 min walk
  • Las Del Güero By Lily
    8 min walk
  • Burger King
    4 min walk

About this property

Hotel Real Mercedes

Hotel near Paseo de Montejo
Take advantage of free continental breakfast, a playground, and a hair salon at Hotel Real Mercedes. Treat yourself to spa services, such as a manicure/pedicure, a massage, or a body treatment. Free in-room WiFi and a 24-hour business center are available to all guests.
Other perks include:
  • An outdoor pool along with sun loungers
  • Free self parking
  • Concierge services, a banquet hall, and a front-desk safe
  • A 24-hour front desk, tour/ticket assistance, and smoke-free premises
Room features
All guestrooms at Hotel Real Mercedes have comforts such as air conditioning and bathrobes, as well as amenities like free WiFi and minibars.
More conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • 32-inch flat-screen TVs with cable channels
  • Daily housekeeping and desks

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free continental breakfast available daily 7:30 AM to 10:00 AM

Things to do

  • Outdoor pool
  • Playground

Family friendly

  • Outdoor pool
  • Playground

Conveniences

  • 24-hour front desk
  • Hair salon
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business center

Outdoors

  • Pool loungers

Spa

  • Manicures/pedicures
  • Massage

Accessibility

  • No elevator

More

  • Banquet hall
  • Mosquito nets
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Free toiletries
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Minibar

More

  • Air conditioning
  • Desk

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 250 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Up to 33 lbs per pet
Food and water bowls are available

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Pet fee: MXN 250 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher

We should mention

This property does not have elevators
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Hotel Real Mercedes Hotel
Hotel Real Mercedes Mérida
Hotel Real Mercedes Hotel Mérida

Frequently asked questions

Does Hotel Real Mercedes have a pool?

Yes, this property has an outdoor pool.

Is Hotel Real Mercedes pet-friendly?

Yes, this property allows cats and dogs with a maximum weight of up to 33 lbs per pet. There's a fee of MXN 250 per pet, per day. Service animals are exempt from fees.

How much is parking?

Self parking is free at this property.

What time is check-in at Hotel Real Mercedes?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hotel Real Mercedes?

Check-out is at noon.

Where is Hotel Real Mercedes located?

Situated in Mérida, this hotel is 0.2 mi (0.2 km) from Merida Clinic and 1.4 mi (2.3 km) from Paseo de Montejo. Park of the Americas and Zoological Park of Centenario are also within 1 mi (2 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Real Mercedes Reviews

8.4

Very Good

9.0

Cleanliness

8.0

Amenities

8.6

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 45 out of 92 reviews
Rating 8 - Good. 33 out of 92 reviews
Rating 6 - Okay. 5 out of 92 reviews
Rating 4 - Poor. 4 out of 92 reviews
Rating 2 - Terrible. 5 out of 92 reviews

Reviews

10/10 Excellent

Bernadette

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms are spacious . Excellent location to dining options
Stayed 2 nights in Apr 2024

10/10 Excellent

Bernadette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located. Clean and spacious rooms.
Stayed 3 nights in Sep 2023

8/10 Good

Belkis

Liked: Cleanliness, amenities, property conditions & facilities
The property is super cleaned and they service the rooms daily. The elevator was not working. AC is only in the rooms. Cindy the receptionist was super kind and helpful. She made the difference during my stay. Overall, it's a nice place.
Stayed 5 nights in May 2025

8/10 Good

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked for a combination of location, price, and amenities. It's a nice hotel, clean, quiet, comfortable including the beds. Breakfast was included in our booking but as I noticed on reviews elsewhere beforehand, it did turn out to be light with just fruit, toast, coffee and juice so anyone accustomed to a larger breakfast would want to supplement with additional items they have available for purchase (i.e. eggs).
Stayed 2 nights in Oct 2023

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
We had the room closest to the street and elevator. I was assuming we would t get much sleep. I was expecting lots of noise. To my surprise it was very quiet and I slept great. I would stay here again!
Stayed 1 night in Aug 2023

6/10 Okay

Michelle

Liked: Cleanliness, amenities, property conditions & facilities
Staff was good, parking is tough. No elevator. Our bathroom door has scratch marks from the dogs. Pool looked dirty. Very clean hotel in the rooms, lobby, etc
Stayed 4 nights in Apr 2024

10/10 Excellent

ALEJANDRO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay
Stayed 3 nights in Sep 2023

10/10 Excellent

Katia

Liked: Cleanliness
the room was clean but is very noise, there is a school next to it.
Stayed 1 night in Jan 2026

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 5 nights in Aug 2025

10/10 Excellent

Maureen

Liked: Amenities
Everything is going good... Tv with Netflix etc breakfast.
Stayed 1 night in Sep 2025

8/10 Good

Frank

Liked: Cleanliness, staff & service
Comfortable rooms!
Stayed 1 night in Jan 2023

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo excelente
Stayed 3 nights in Jan 2025

8/10 Good

Frank

Liked: Cleanliness, staff & service
Well kept property near medical facility. Quiet AC and clean spacious room. Downstairs overhead too low!
Stayed 2 nights in Nov 2022

2/10 Terrible

Dennis

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Strong chemical smell in the rooms, cheaper rooms have no windows, noisy outside (sound like a school next door), no restaurants in proximity, unfriendly service, terrible breakfast. Never again!

4/10 Poor

Jose Luis Hernández

Liked: Cleanliness, property conditions & facilities
Reservamos por dos noches, aunque anteriormente nos habíamos hospedado ahí varias veces sin ningún problema. Hemos visto que el hotel decayó un poco; las camas están duras y la habitación que nos dieron tenía colchas que se notaban algo empolvadas; la limpieza en general es buena. Otro detalle es que el desayuno (que es cortesía), en recepción nos dijeron que si desabamos proteínas o alguna otra cosa era costo extra (que por nosotros no había problema) pero no hay alguien que atienda directamente el bufette, además tienes que levantar tus platos y llevarlos a la cocina que tienen, donde pudimos observar fruta algo echada a perder.
Stayed 2 nights in Feb 2026

10/10 Excellent

Ibeth Betzabeé

Liked: Cleanliness, amenities, property conditions & facilities
Muy agradable y buen servicio.
Stayed 1 night in Dec 2025

10/10 Excellent

ernesto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buena ubicación, excelente atencion y amabilidad del personal
Stayed 2 nights in Aug 2025

10/10 Excellent

Carlos Enrique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un hotel pequeño y eso lo hace confortable
Stayed 1 night in Jun 2025

2/10 Terrible

CLAUDIA ARACELI

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

PESIMO SERVICIO

es un hotel sencillo, pero en el tema de la limpieza es pesimo, no te limpian las habitaciones, y la unica respuesta es .. UNA DISCULPA, lo peor es que es recurrente, en el te ma del desayuno, la leche agria, ARREPENTIDOS de estar en ese hotel CERO RECOMENDACION
Stayed 6 nights in Apr 2025

10/10 Excellent

Nidia

Liked: Cleanliness, staff & service, property conditions & facilities
El hotel esta bien ubicado y es comodo y limpio
Stayed 1 night in Feb 2025

8/10 Good

Jorge Enrique

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente,altamente recomendable.
Stayed 1 night in Oct 2024

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, property conditions & facilities
Todo bien
Stayed 1 night in Jan 2025

8/10 Good

Javier

Medianamente bien no desagradable pero podría mejorarse
Stayed 6 nights in Nov 2024

10/10 Excellent

Jared

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
muy bien y limpian todo bien y cada día
Stayed 4 nights in Nov 2024

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buen servicio y el lugar está cómodo
Stayed 1 night in Nov 2024