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City Hotel Merano

4.5 star property
Travelers warm up with castle views before heading to the sauna at this Merano hotel, where bicycle parking makes it easy to explore the historic town.

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City Hotel Merano, in the heart of town, offers wellness and convenience. Guests enjoy a breakfast buffet, unwind in the sauna or steam room, and benefit from free WiFi and bicycle parking. Multilingual staff help visitors explore nearby attractions like Prince's Castle.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Breakfast included
  • Spa
  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant

About this property

City Hotel Merano

  • Luxury hotel near Trauttmansdorff Castle Gardens
  • Located close to Women’s Museum and Evangelical Church, City Hotel Merano provides a free breakfast buffet, a terrace, and a garden. For some rest and relaxation, visit the sauna or steam room, and indulge in a body scrub, a manicure/pedicure, or a massage. In addition to dry cleaning/laundry services and a bar, guests can connect to free in-room WiFi.
  • You'll also enjoy perks such as:
    • Free self parking
    • An electric car charging station, a 24-hour front desk, and coffee/tea in the lobby
    • Multilingual staff, bicycle parking, and smoke-free premises
  • Room features
  • All 50 rooms have comforts such as heated floors and laptop-compatible safes, in addition to perks like laptop-friendly workspaces and air conditioning.
  • Other conveniences in all rooms include:
    • Bathrooms with bidets and free toiletries
    • LCD TVs with satellite channels
    • Wardrobes/closets, heated floors, and refrigerators

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Policies

Check-in

Check-in start time: 1 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 15 per pet, per night
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 60 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 3.40 per person, per night. This tax does not apply to children under 14 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees
  • Kitchen/kitchenette fee: EUR 55 per stay
  • Rollaway bed fee: EUR 60 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

National rating

This property has received its official star rating from the local rating authority.

Frequently asked questions

Is City Hotel Merano pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 15 per pet, per night. Service animals are exempt from fees.

How much is parking?

Self parking is free at this property.

What time is check-in at City Hotel Merano?

Check-in start time: 1 PM; Check-in end time: anytime.

What time is check-out at City Hotel Merano?

Check-out is at 11 AM.

Where is City Hotel Merano located?

Located in the heart of Merano, this luxury hotel is within a 5-minute walk of Women’s Museum and Laubengasse. Evangelical Church and Prince's Castle are also within 10 minutes. Merano/Meran Station is 5 minutes by foot and Merano-Maia B. Untermais Station is 28 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.2

Wonderful

9.6

Cleanliness

8.8

Location

9.4

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 88 out of 141 reviews
Rating 8 - Good. 49 out of 141 reviews
Rating 6 - Okay. 4 out of 141 reviews
Rating 4 - Poor. 0 out of 141 reviews
Rating 2 - Terrible. 0 out of 141 reviews

Reviews

Verified

8/10 Good

Cornelia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lage ist gut, gut erreichgnbar mit dem Auto.
Stayed 2 nights in Oct 2021
Verified

10/10 Excellent

Gianni

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ottima struttura, in zona centrale, pulitissima.
Stayed 1 night in Sep 2021
Verified

8/10 Good

Tamara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Grossartig! Tolles, freundliches Personal, bestes Frühstücksbüffet was wir je hatten (tolles Brot, frisches Obst und gepresste Obstsäfte, warme Gerichte ab Karte bestellbar, tolle Kuchen und Croissant Auswahl und bester Latte Macchiato den ich je hatte 😉) gratis WLAN, super Lage ca. 5-7 min vom Zentrum entfernt, grosse Zimmer mit separatem Schlafzimmer und eigenem Balkon. Das Fitness ist absolut ausreichend, Spa hat Sauna, Danpfbad und Whirlpool sowie Ruhezone. Einziger Wermutstropfen, die Matratzen sind leider Mist (Schaumstoff) und viel zu weich. Aber sonst sehr empfehlenswert 👌
Stayed 2 nights in Sep 2021
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rapporto qualità-prezzo ottimo. Camera pulitissima, personale molto gentile e professionalmente preparato
Stayed 1 night in Aug 2021
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Schöne grosse, moderne Zimmer. Zentral gelegen.
Stayed 2 nights in Aug 2021
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Struttura moderna, a due passi dal centro e dai principali luoghi di interesse.
Stayed 3 nights in Jun 2021
Verified

6/10 Okay

Kurt

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Stadthotel top, Service und Wellness flop

Ein modernes Stadthotel. Leider kann der Service nicht mit dem Komfort der Zimmer mithalten. Das Essen hat uns nicht geschmeckt und die Bedienung war, auch bei wenig Gästen, überfordert. Der Wellnessbereich wurde von jemanden konzipiert, der offenbar keine Ahnung davon hat. Die Sauna war gross und sauber, aber der Nassraum völlig ungenügend.
Stayed 2 nights in Oct 2020
Verified

10/10 Excellent

Rene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hervorragende Preis/Leistung

Das Cityhotel ist ein zentraler Ausgangsort für einen Aufenthalt in Meran. Das Hotel verfügt über ein grosses gratis Parkhaus im 1 und 2 Untergeschoss. Ebenfalls inkl. sind Frühstück und Internet. Die Zimmer sind zweckmässig mit viel Stauraum.
Stayed 1 night in Feb 2020
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tutto veramente all’avanguardia...Abbiamo pernottato 4 giorni e ci siamo trovati veramente benissimo...Per non parlare della cucina, veramente ottima
Stayed 4 nights in Dec 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hat den Erwartungen entsprochen. Sehr freundliches Personal
Stayed 2 nights in Nov 2019
Verified

10/10 Excellent

Fulvio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ottimo albergo molto pulito e accogliente personale gentilissimo
Stayed 3 nights in Nov 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sehr positiver Eindruck, empfehlenswertes Hotel

Alles in allem sehr angenehmen Aufenthalt, ruhig, schönes Zimmer, sehr aufmerksamer Service, gutes Restaurant, gute Lage
Stayed 5 nights in Nov 2019
Verified

10/10 Excellent

Federica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Posizione perfetta, personale molto gentile e prepararto. Hotel pulito e ordinato. Ottima la colazione
Stayed 1 night in Nov 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pulizia delle Camere, posizione, Gentilezza del personale, ottima colazione
Stayed 1 night in Nov 2019
Verified

8/10 Good

Andreas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Alles Bestens

Sehr schönes Hotel. Perfekt gelegen. Freundliches Personal
Stayed 3 nights in Oct 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view from the room is amazing. The staff was so helpful when we got in late and even ordered us a pizza.
Stayed 2 nights in Sep 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Veramente confortevole vicino al centro dotata di una buona spa...ottimi servizi e cucina
Stayed 4 nights in Aug 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was special especially the location Good looking and big suite.
Stayed 2 nights in Aug 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tolles Abendessen mit sehr guter Weinkarte. Sehr zuvorkommender Service. Leckeres Frühstück
Stayed 2 nights in Jul 2019
Verified

8/10 Good

Herbert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Gute Lage, aufmerksames Personal

Schönes Hotel für einen Städtetrip. Großzügige Zimmer. Einzig ein paar abgewetzte Stellen am Mobiliar passen nicht zum gehobenen Anspruch des Hauses.
Stayed 2 nights in Jun 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Großes, relativ neues und sehr sauberes Zimmer. Frühstück alles frisch, viel Auswahl. Lecker!
Stayed 7 nights in May 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice, clean and modern hotel. Front desk staff and bartender were very helpful.
Stayed 1 night in May 2019
Verified

6/10 Okay

Verified traveler

Liked: Cleanliness, amenities, property conditions & facilities
Das Hotel war ok. Das Personal an der Rezeption war sehr nett und kompetent. Die Zimmer waren groß und sauber. Das Frühstück war ausreichend. Das Personal war nicht sehr aufmerksam. Wir mussten lange auf unseren Kaffee warten und auch zwischendrin schaute niemand nach uns. Das Abendessen war völlig mißlungen. Zuerst mussten wir lange warten, dann bekamen wir das Falsche. Ein bestellter Drink war fast ungenießbar. Das Personal entschuldigte sich dann aber bei uns.
Stayed 2 nights in May 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
- Einchecken ab 13 Uhr - geräumige kostenlose Tiefgaragenparkplätze - sehr freundliches Personal und Service - sehr gute Gastronomie - sehr ruhiges Hotel - tolle Lage mitten im Zentrum
Stayed 6 nights in Apr 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities
Perfekt für einen Aufenthalt mit Kind! Schöne Lage - aber die zusätzliche Schlafcouch ist schon etwas verwohnt
Stayed 2 nights in Apr 2019