Moroccan hospitality soothes travelers at this peaceful retreat where massage treatments await and two tranquil pools invite relaxation under the warm Moroccan sky
Palais Aziza & Spa offers a peaceful escape in the Palmeraie with continental breakfast, poolside refreshments, sauna, traditional hammam, outdoor pools, and garden spaces. Free WiFi and attentive staff ensure a connected, relaxing stay.
Annakhil, a neighborhood in Marrakech, is home to Palais Aziza & Spa. Jemaa el-Fnaa and Menara Mall are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Majorelle Garden. Looking to enjoy an event or a game while in town? See what's happening at Royal Tennis Harti or Marrakesh Stadium. Visit our Marrakech travel guide
You can look forward to free continental breakfast, free airport pick-up, and a poolside bar at Palais Aziza & Spa. For some rest and relaxation, visit the sauna or Turkish bath/hammam, and indulge in a body scrub or a massage. At the two on-site restaurants, enjoy lunch, dinner, light fare, and Moroccan cuisine. In addition to a terrace and a garden, guests can connect to free in-room WiFi.
Other perks at this hotel include:
2 outdoor pools along with sun loungers and pool umbrellas
Free self parking and valet parking
Babysitting (surcharge), wedding services, and a 24-hour front desk
Massage treatment rooms, luggage storage, and concierge services
Room features
All guestrooms at Palais Aziza & Spa include comforts such as 24-hour room service and premium bedding, in addition to thoughtful touches like pillow menus and air conditioning.
Extra conveniences in all rooms include:
Egyptian cotton sheets, down comforters, and rollaway/extra beds (surcharge)
Available in some public areas: Free WiFi and wired internet
Parking and transportation
24-hour free airport pick-up shuttle
24-hour airport shuttle
Free self parking on site
Free valet parking on site
Food and drink
Free continental breakfast available daily 7:00 AM to 10:00 AM
2 bars/lounges
2 restaurants
A poolside bar
Restaurants on site
Citrus Bar
La Pergola
Maroliano
Mosaic Bar and Lounge
Things to do
2 outdoor pools
Gym
Hot tub
Library
Sauna
Family friendly
2 outdoor pools
Babysitting (surcharge)
Crib (surcharge)
Laundry facilities
Rollaway/extra bed (surcharge)
Conveniences
24-hour front desk
Free newspapers in lobby
Laundry facilities
Luggage storage
Guest services
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Tour and ticket assistance
Wedding services
Business services
Conference space
Outdoors
Barbecue grill
Garden
Pool loungers
Pool umbrellas
Terrace
Spa
4 treatment rooms
Body scrubs
Couples treatment rooms
In-room massages
Outdoor treatment areas
Turkish bath
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
No elevator
Wheelchair accessible (may have limitations)
More
1 floor
Built in 2010
Reception hall
Smoking not allowed
Room amenities
Bedroom
Crib (surcharge)
Down comforter
Egyptian cotton sheets
Pillow menu
Rollaway/extra bed (surcharge)
Bathroom
Bathrobes
Bidet
Deep soaking bathtub
Hair dryer
Private bathroom
Towels provided
Entertainment
iPod dock
LCD TV with satellite channels
Food and drink
24-hour room service
Free bottled water
Minibar
More
Air conditioning
Safe
Policies
Check-in
Check-in start time: 2 PM; Check-in end time: midnight
Check-out
Check-out before noon
Special check-in instructions
This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are available for MAD 720.0 per night
Cribs (infant beds) are available for MAD 900.0 per stay
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
New Year's Eve (December 31) Gala Dinner per adult: MAD 2488.00
New Year's Eve (December 31) Gala Dinner per child: MAD 1244.00 (from 4 to 12 years old)
A tax is imposed by the city: MAD 30.00 per person, per night. This tax does not apply to children under 12 years of age.
We have included all charges provided to us by the property.
Optional extras
Crib (infant bed) fee: MAD 900.0 per stay
Rollaway bed fee: MAD 720.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
We should mention
This property does not have elevators
Property is also known as
Mosaic Aziza
Mosaic Palais
Mosaic Palais Aziza
Mosaic Palais Aziza Hotel
Mosaic Palais Aziza Hotel Marrakech
Mosaic Palais Aziza Marrakech
Palais Aziza
Palais Aziza Hotel Marrakech
Palais Aziza Hotel
Palais Aziza Marrakech
Palais Aziza Spa
Palais Aziza & Spa Hotel
Palais Aziza & Spa Marrakech
Palais Aziza & Spa Hotel Marrakech
Frequently asked questions
Does Palais Aziza & Spa have a pool?
Yes, this property has 2 outdoor pools.
Is Palais Aziza & Spa pet-friendly?
No, pets are not allowed at this property.
How much is parking?
Self parking and valet parking are free at this property.
What time is check-in at Palais Aziza & Spa?
Check-in start time: 2 PM; Check-in end time: midnight.
What time is check-out at Palais Aziza & Spa?
Check-out is at noon.
Does Palais Aziza & Spa provide a shuttle to the airport?
Yes, there's a free shuttle from the airport to the hotel.
Where is Palais Aziza & Spa located?
Located in Annakhil, this luxury hotel is within 3 mi (5 km) of Museum Palmeraie, Tanneries, and Ksar Char-Bagh Hammam. Bab Debbagh is 3 mi (4.9 km) away.
Have a question?
AI iconBetaBeta
Get instant answers with AI powered search of property information and reviews.
Reviews
Palais Aziza & Spa Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
This property is a perfect way to enjoy the Marakech experience and still have a very pampered holiday as well. The property is well maintained, amenities are excellent and the staff are all well trained and very attentive and nothing is too much trouble. I could only highly recommend this property to anyone considering a short or long stay in Marakech.
Verified traveler
Stayed 3 nights in Oct 2019
2/10 Terrible
Verified traveler
8 October 2019
Disliked: Staff & service, amenities
The pool area was the nicest part, but peacocks roaming everywhere, very limited food options, being too far out of town, no gym facilities and constant mistakes being made by the hotel, made for a poor stay.
What an oasis. It takes a lot to get me relaxed, but here it only took me 2 days and I was in paradise. Great food, service, pool, gardens. Different flowers on the bed every morning made me feel like a princess. I hope I will be back Inshallah
The restaurant and housekeeping staff were incredible and we would return just because of them. The property was stunning, quiet and sophisticated. Unfortunately the reception staff are not trained and not set up to succeed. They never had change, told us to call them to pick us up and then didn’t answer the phone, no one there after 10pm. Room needs an upgrade. Minibar was broken, lighting was so dim, broken bathroom tiles etc. These were minor overall as our stay was a fabulous one. Restaurant and housekeeping staff are five star!
Beautiful, peaceful quiet hotel set in gardens and with palm trees around pool. Relaxing.
Outdoors dining for lunch & small bar, plus indoors bar, restaurant and lounges too.
Clean, spacious, comfortable.
Great continental breakfast. Evening restaurant costly.
Drinks western prices.
Spa hamman, massage & facial lovely. Pedicure not good. Spa is western prices.
Bedroom spacious and comfortable- ours also had balcony with comfy seats overlooking pool.
Helpful, friendly staff.
Doubt enough stimulus for family hol: more quiet, pampering feel.
Hotel not near anything so have to taxi everywhere. Hotel provides free taxi into town at 10am and 6pm, however it’s to the New town (western shops & restaurants), whereas we always wanted to go to the Old town (Medina, markets, traditional restaurants). You can walk from New to Old town in 25 mins though.
Taxi back either pre-arrange with hotel (they charge 150 MAD - currently about £12), or barter yellow cabs down to same price. Beware: yellow cabs always accepted job saying they knew where hotel was but never knew! Many crazy journeys incl one in night rainstorm with no working lights or windscreen wipers. So not for faint hearted!!
Hotel will do free pickup from airport if you arrange in advance, with a charge of 30 euros to do the return journey.
E
Stayed 3 nights in Mar 2019
6/10 Okay
Verified traveler
3 April 2019
Liked: Cleanliness
Die Ruhe außerhalb der stressigen und stinkenden Stadt. 5* Hotel, weit gefehlt, die Preise sind vorhanden (Glas Wein 10.-, Hallo?), hat meines Erachtens nicht mehr als 4Sterne verdient. Die Speisen übersichtlich, das Frühstück mit vielen Schalen in die Größe gezogen, die Auswahl gering, eine kleine Platte Wurst und Käse für das ganze Hotel, nicht mehr als 3Sterne!? Es wurde nach Aufforderung nachgefüllt, dies dauerte. Viel Personal, viel Tumult für nichts und es hapert trotzdem am Ablauf. Abgewohnte, nach kaltem Kamin riechende Zimmer bei Betätigung der Klimaanlage. Ich bin es gewohnt bei der Sterne Kategorie, Obst, Konfekt auf dem Zimmer vorzufinden, Fehlanzeige. Es lagen 2 verstaubte Nespressokapseln und 2 Teebeutel neben einem verkalkten Wasserkocher. Sorry Leute, da muss grundlegend das Mangement aufgeklärt und mal in ein 5 Sterne Haus wohnen, damit sie wissen was der Anspruch ist, ihr seit nicht in St. Tropez etc.
Verified traveler
Stayed 3 nights in Mar 2019
10/10 Excellent
Meaux, Philadelphia PA
28 March 2019
Liked: Cleanliness, staff & service, amenities
Great property staff was great very friendly and helpful. Breakfast was lacking a little but still ok. Pool could use some love, was a bit dirty and extremely cold (not heated) but still beautiful. I’d recommend this place over and over. Not as far off the beaten patch as some suggest.
Great hotel, the only bad thing was that it was not the best location. Taxis had trouble finding it, making it necessary to coordinate pick-up and drop-off with hotel car service. Or, if you spoke French/Arabic you might be able to describe the location, but either way, be sure to have the hotel address and/or phone number on you for the taxi driver.
Es un desastre total; la villa tenia todo roto e inservible; el jacuzzi, la bañera, roto el chill out del jardin, no funcionaba el agua caliente , ni la wifi y el hotel tiene una dejacion absoluta; las lamparas del jardin no funcionan y no se ve nada; en recepcion son un desastre, y asi todo.
Seria un palacio precioso si alguien se ocupara de llevarlo y mantenerlo
Y un desastre el servicio para ir al centro; un dia esperamos 2 horas a un taxi!!!
Es como un motel !!!
No vayais; en Marrakech hay hoteles maravillosos como El Selman!!!
Beautiful hotel with friendly and helpful staff. The rooms nice and food is good. Highly recommend.
Steve
Stayed 5 nights in Nov 2018
4/10 Poor
Patrice
2 November 2018
Liked: Cleanliness
Disliked: Staff & service
Dommage
L hôtel Est Tres joli, Bien situé et propre. En revanche, les chambres ne sont' pas insonorisées et le service n est pas à la hauteur. Nous n avons'pas eu d eau chaude les 2 premiers jours, puis des voisins indélicats et il a fallu que nous nous fâchions pour que' nos demandes soient prises en compte Et qu on nous propose une autre chambre... c est dommage...
The Palais was wonderful. Excellent service, comfortable room and a beautiful and peaceful setting. Having been to Marrakech before we purposely wanted to stay outside the medina having been in the think of it before. A very tranquil spot it was just what we wanted and only 15 mins out of town by car (approx £12 each way) which the hotel are happy to arrange. If you want to walk out of your hotel straight into the hurly burly this is not for you but if you want a superb and restful haven a short drive from town then this is hard to beat. One minor gripe - the whirlpool bath in our room didnt work and wasn't mended despite bringing it to the managers attention. Would have been 10 out of 10 had it not been for that!