Find hotels near Manhattan Square Park and Ice Rink, Rochester from SAR 484

"The hotel was very clean and the room was clean and comfortable. The staff were nice, helpful, and available. The neighborhood where the hotel is located is very artsy and fun."

"I was worried about negative reviews but hoped these were from people that are hard to satisfy. I was very wrong. The filthiest and dirtiest property we have ever stayed at. Cannot believe it was the Hyatt brand. Stained carpets everywhere - room and common areas, stains on sheets and bedding. Basically a dirty room that was lightly surface-cleaned. Simply disgusting. Paper-thin wall. Overall, a terrible property in dire need of many improvements. This was our first trip, with many more to come to Rochester and will never stay there again. T"

"amazing place, always our go to hotel Great bar and restaurant"

"Broken lamp glued together and with a prerty questionable stain. Not that I am picky but it was the first thing I saw when I woke up or went to sleep. Leaking water in the hallway, and the restaurant wasnt open during our stay, whixh was part of the decision to stay there. "

"the parking area was very secure especially the underground parking. The fitness center was open 24 hours which is fantastic! The facilities were new and clean and the staff were very helpful and kind. "

"Tired Hotel….needs a complete refresh "

"Amazing stay. Very clean. Great communication. Already planning on staying again"

"Had multiple maintenance issues (lack of hot water, mice, problems with HVAC) that took a long time to solve. Also, important to note that it has no exterior windows. "

"My rating would've been 5 Stars, but I was very disappointed in how the owner chose to handle a situation.The Good: The place was very clean and well kept. It's very comfortable and has a great vibe (Industrial Sheek). The units all appear to be very new and in excellent condition.The Bad: When I got into bed my first night, the amount of scented fabric softener was overwhelming, to the point it kept me awake much of the night. By the time morning came, had a terrible headache. I told the property manager (who was awesome, btw), and he said he'd get fresh sheets put on ASAP, which he did. Because of the strong fragrance, I was concerned the odor would permeate through the fresh sheets and asked if the owner would let me out of the contract a day early so I could get a hotel room somewhere else. He wouldn't let me out of the contract, so I had a second crappy night sleep. The shower head also was on the floor of the shower, so my shower in the morning was not very enjoyable. The property manager made sure it got fixed by the evening, so that wasn't too bad.All in all, I recommend the place, unless you have fragrance sensitivity or just don't like strong perfumes on your sheets and towels."