"We arrived at the hotel around midnight to check in, and there was no one at the front desk. After calling multiple times with no answer, we spent more than 30 minutes knocking on the window and trying to get someone's attention, but nobody ever came out to assist us. As a result, we were unable to check in and lost the money we paid for the reservation. We then had to leave in the middle of the night and find another hotel. This was one of the worst experiences I have ever had while...