Find all hotels by Independent in Maghull

"The is small but very clean Staff were very friendly and so helpful I had no car so I didn’t need a car park. Air conditioning was good for the this time of the year."

"Overall a nice property and the staff were really nice. I do think it’s more of a 4 star property with a 5 star bar. Bedroom was good size but bathroom was small and the AC is set to a minimum of 19."

"The stay was perfect for us. Great location, friendly staff, spacious rooms and excellent value. Definitely recommend!"

"Nice hotel, good spot in Liverpool One, rooms are good."

"Cheap and you know why when you stay"

"Really helpful and friendly staff. A really comfy bed and the breakfast was delicious. "

"Great location ,great price ,not 4 star hotel but great place to base while ur in and out sightseeing. Liver building straight out my window,great view from the 9th floor"

"Chais in restaurant need attention. Room was lovely and clean. Reception was a bit short and unwelcoming it felt. "

"We arrived at hotel a few hours before check in and I was not informed by reception that the spa was being closed early at 4.30pm due to maintenance work. When we checked in at 3pm we were then informed by a different member of staff the spa facilities were being closed early at 5pm, the spa actually closed at 4.30pm. We spent about 45 minutes in the spa before closing. I was not informed of the early closing of the spa facilities by email or phone as I spoke earlier in the week to a member of staff regarding my booking. We were annoyed and upset as we booked the hotel for my 65th Birthday specifically for the spa which we were led to believe was closing at the usual time of 7pm. We would therefore have booked another spa hotel if I was aware of the situation. The customer service was very poor and we were not happy at all."