"There was a cockroach on the floor. There was no iron to iron the clothes. They told us we could check in early but when we got to the property they said we couldn’t. And because we had just came from a 9hr road trip it inconvenience us. I will never book again!"

"We were given a room that wasn’t locked when we arrived. We went in, brought out luggage, and realized the door would not lock. Front desk couldn’t get it to lock either, so we had to change to another room. That room the toilet would not flush. So, we didn’t shower in the am, as we wanted to."