The management and staff were all friendly, welcoming, helpful and hard-working. Although our top floor room was a bit worn in spots, the room was cleaned very well and had fresh towels every day (good exercise going up the stairs!).The breakfasts were tasty and substantial, so that we didn't have another full meal until dinner. The street was sometimes noisy at night (earplugs help), but the location is fantastic! It is an easy walk to so many sites, the West End theatres, and to train and tube stations. The Bloomsbury squares near the Morgan Hotel are amazing. If we came back to London, we would stay here again. We say a big thank you to the marvellous staff.