2/10
I did not get any sleep in this property as our room was under the dining room. Guests came in throughout the night up to 2.30am and walked back and firth over the dining room for a free drink. Then at 5am the staff prepared the room for 7.30am breakfast. Luckily my daughter slept because she had an ear infection and was on antibiotics, her friend did not have her hearing aids in. I brought the noise level to the attention of the staff at 12.30am and he said it was because we were over the dining room. I informed the staff member at 6am that I had not got any sleep and he said he would inform the manager. No compensation was over, just we will have to do better next time. Thats not good enough,you book an hotel room to get a goid ights sleep- period!!! I will be pytting a dormal complaint in now.
Jayne
أقام ليلة واحدة (1) في شهر يونيو عام 2025