"This hotel was close to so many great things. We were able to see the Tower Bridge right from our balcony and could walk to it in just a couple minutes. Also, the staff were very friendly and helpful. Raul was amazing and gave us so many great ideas and information. His enthusiasm for the city got us so excited to get out and explore."

"Hotel smells like fish. The restaurant is open and next to the reception area and the smell of fish permeates the hotel. Poor ventilation. The bathroom had no ventilation. An emergency alarm went off one morning around 6:30 AM which essentially ruined our sleep and we lost a vacation day."