"Helpful staff"

"Our room was clean. Dripping facet in tub. Toilet seat not secure, moves around. Ceiling of shower looked like black mold was trying to grow there. Big modern bathroom mirror is stupid, not bright or close enough to be useful. Pool area looks like a warehouse with lots of big boxes stacked around. Pool looked dirty, and had one of its underwater lights sitting on the floor beside the pool, still wired. OSHA nightmare! Hot tub was dirty and stinky. Had my 14 year old grandson with, hoping to...