2/10
Terrible service no english at all.
Water is complementary in room however 3 times in 3 days ended up myself went to reception to refill and i could not get 2 in same time and each one was around 400ml.
Super dangerous bath top no anti slippery inside and very dangerous for oldies.
Staff did not understand english at all.
Each time we asked something from reception nothing would happen and we should go down in front of reception to get what we want.
3 times they did not even answer the phone in reception.
Hotel is all about comfort and conveniences however this hotel did not have them.
1 elevator was down and everytime tours arrived and for while waitinf for one elevator to work.
Breakfast was awfull and incomplete and 15euro per person and extra for fried egg.
Breakfast supposed to be till 1030 and we went first day around 930 and half of there was empty and not refilled.
Bath hose was very hard to set warm water and went too cold or too hot very quickly.
First night we asked for 2 sleepers and till now we are in airport even they did not say sorry we have not provided.
Awfull awfull service.
Ramin
أقام 3 ليالٍ في شهر مايو عام 2025