"This is the first time I ever stayed in this hotel.Most of the budget friendly hotels I have ever stayed in were very disappointing but this one exceeded my expectations.On arriving, straight away the staff were polite and very efficient. The rooms were simple but clean and comfortable. The buffet breakfast was quite good. I will definitely be staying at this hotel again the next time I am in Birmingham. "

"Great shower, good bed but lumpy pillows. Asked for 2 more and were slightly better. Bedding good. "