Find all hotels by Independent in Leuven

"The staff were super nice, and the location is fine in front of the train station. Although the area is dodgy. But what is really bad is that for a 4 star hotel you had to pay extra to get toothbrushes and slippers… 5£ for a pair of slippers…"

"Great hotel, very nice rooms. Suoer great location, close to train station and the Market."

"Outstanding location, check in/out, service, breakfast, and room cleanliness! We will only stay her on future visits to Brussels!"

"The hotel is located just across the airport, which is great. The staff is kind and professional. The room is clean and spacious. However, it is quite old and needs some touch-ups. It is a shame that there are no toothbrushes and other kits provided in such high-end hotels. The restaurant is great. The breakfast is average. Overall, we had a nice stay. "

"Good location"

"Staff could be more inviting, they were all huddled up in a corner having a chat. "

"Got a free upgrade to a superior room. The room was spacious, clean, comfortable and had all the amenities I needed."

"Staff were helpful. Entrance a bit off putting"

" I would never stay at a property managed by this company again. The staff were extremely rude and unhelpful. My room wasn’t ready at check-in time, and no one seemed to care. When I finally entered the room, it was dirty, with a lot of dust, and the pillows were old and completely flat. I went to the front desk to ask for extra pillows, but the staff member told me that was impossible. If something happens, there is no one you can talk to who is willing or able to help. There is no management available, and the staff lack basic problem-solving skills. Overall, it was a very disappointing and frustrating experience."