2/10
The front desk person Brianna was very unprofessional and rude when I called at about 8:30 pm to ensure I didn't lose my room ( which was fully paid) to let them know that I was going to be at hotel after midnight. She didn't allow me to finish my sentence, spoke over me stating" As I said you will have to call again if you're not here by 1:00 am". After a 14 hour drive, upon arrival I requested a ground floor room due having a leg injury. The room that I was given had a broken a/c, was dirty, reeked of urine, and upon pulling the blankets back there were yellow stains and hairs on the sheets. I called the front desk and the gentleman at the front desk was kind enough to give us a different room. I would not recommend this hotel.
Lorena
أقام ليلة واحدة (1) في شهر مايو عام 2025