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"First impression matters. This hotel’s staff welcomed us warmly and gave us the best tips on how to maximize our stay in Lucerne. The daily breakfast had a good selection, and there was unlimited access to hot water and coffee which was perfect! We also came at a time when they were celebrating the carnival which made our stay even more memorable. Thank you! One more thing, this hotel is centrally located - about 4-5 mins walk from the train station, and is close to everything!"

"Wonderful experience, beautiful hotel with very polite and friendly staff. Really enjoyed my time here and highly recommend whilst staying in Luzern. Situated in a perfect area, next to restaurants and shops. "

"Very pleasant stay , clean room with a lovely view (5th floor ) Reception staff very nice and helpful Definitely will stay again "

"Great location, handy for the train station & an easy and short walk to the Old Town. Lovely comfortable & quiet room. "

"Very nice hotel, great location, wonderful staff."

"Wonderful stay and top notch cleanliness "

"Very good hotel and very good staff "

"Perfect location, spotless room, great views, excellent amenities."

"Friendly staff, lovely spa, great breakfast and hotel bar. "