10/10
The staff was truly remarkable. We were instantly relaxed. Our bags were in our room before we were. Snacks in the room, a well stocked fridge with water and juice. A lovely bottle of wine. Amazing breakfast included and brought to the room in baskets. When we checked out, the staff got our luggage, brought our car around, had bottled water ready for us and warmed up the car - all with smiles. And the bar staff - great drinks and very heavy pours with the wine :)