2/10
From check in to checkout it was a nightmarish experience. The only good thing about the hotel was the property build and the night manager Zeeshan.
Checked in at 2:30am, waited 1 hour for them to switch rooms as the room had a lot of problems, second rooms television wasn’t working so waited another 30 mins to be upgraded to a third room (kind of them) and finally the 3 rooms jacuzzi wasn’t working and the showers has acidic smell.
- broken wardrobe
- tv not working
- acidic smell from shower
- faulty and leaking jacuzzi
- staff only looking to make tips with a rough and rude attitude
- hawkers as valet.
- no hospitality whatsoever
- over cooked and nasty food
The list can go on and on. I feel sad for the owner who has dished our millions to build such a beautiful property only for the staff to destroy its image.
NEVER STAYING HERE AGAIN!!
Ali
أقام ليلتين (2) في شهر مايو عام 2025