This was our second stay at this property. The first time here two years ago was special, with a room on the third floor and friendly staff experience throughout our stay. This time was noticeably different under new management.
Pros: great location, beach adjacent, comfortable beds, bathrobes, rooftop terrace with great views.
Cons: new owners made the hotel more trendy, which translated to a higher charge for most everything. Self parking was $60, resort fee $40. We checked in as returning guests and were treated less than because of using Expedia. We were told our Expedia booking meant we got a specific type of room. That specific room type, which he would not budge on, was a first floor, smaller room staring mostly at bushes rather than the ocean. He said an “upgrade” from our Expedia rate would be $300 more.
We regretted our return, as our fond memories from the first visit to the property melted away. We love Laguna Beach and will pick another property next time.