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Hotel El Tucano Resort & Thermal Spa

3.5 star property
Resort in La Palmeria with a full-service spa and free breakfast

Choose dates to view prices

Photo gallery for Hotel El Tucano Resort & Thermal Spa

Exterior
Master Suite | 1 bedroom, hypo-allergenic bedding, in-room safe, desk
Outdoor pool
Indoor spa tub
Breakfast, lunch, dinner served; garden views
Hotel El Tucano Resort & Thermal Spa offers a peaceful mountain retreat. Float along the lazy river or book hydrotherapy and massages at The Spa. Free WiFi is available throughout. Enjoy al fresco meals at La Foresta restaurant. Guests praise the attentive staff.

Reviews

7.4 out of 10
Good

Popular amenities

  • Gym
  • Bar
  • Hot Tub
  • 24/7 front desk

Room options

Check availability for these dates

Tonight
Oct 3 - Oct 4
Check availability for tonight Oct 3 - Oct 4
Tomorrow
Oct 4 - Oct 5
Check availability for tomorrow Oct 4 - Oct 5
Available filters for rooms
Showing 6 of 6 rooms

View all photos for Junior Suite

Junior Suite | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Junior Suite

8.0 out of 10
Very good
(5 reviews)

Highlights

Air conditioning
TV
Hypo-allergenic bedding
Separate bedroom
Rainfall showerhead
Hair dryer
Cable channels
Desk
  • 39 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Triple Room

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Junior Triple Room

9.0 out of 10
Wonderful
(4 reviews)

Highlights

TV
Hypo-allergenic bedding
Separate bedroom
Rainfall showerhead
Hair dryer
Cable channels
Desk
In-room safe
  • 21 sq m
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Master Suite

Master Suite | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Master Suite

Highlights

Balcony or patio
Separate sitting area
Private indoor hot tub
Air conditioning
Mini-fridge
TV
Hypo-allergenic bedding
Separate bedroom
  • 50 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Basic Room

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Basic Room

7.0 out of 10
Good
(4 reviews)

Highlights

TV
Hypo-allergenic bedding
Separate bedroom
Rainfall showerhead
Hair dryer
Cable channels
Desk
In-room safe
  • 21 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 1 Bedroom, Ensuite, Mountain View

Superior Room, 1 Bedroom, Ensuite, Mountain View | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Superior Room, 1 Bedroom, Ensuite, Mountain View

Highlights

TV
Hypo-allergenic bedding
Separate bedroom
Hair dryer
Cable channels
Desk
In-room safe
Wardrobe or closet
  • 1 bedroom
  • Sleeps 3
  • 2 Queen Beds and 1 Twin Bed

View all photos for Family Room

Family Room | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Family Room

8.0 out of 10
Very good
(1 review)

Highlights

TV
Hypo-allergenic bedding
Separate bedroom
Hair dryer
Cable channels
Desk
In-room safe
Wardrobe or closet
  • Sleeps 5
  • 1 Twin Bed, 1 Double Bed and 1 Queen Bed

About the neighborhood

Located in La Palmeria, Hotel El Tucano Resort & Thermal Spa is in the mountains. Camara de Ganaderos de San Carlos and Costa Rica Chocolate Tour are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Juan Castro Blanco National Park and Platanar Volcano. Else Kientzler Botanical Garden and Arenal Adventure World are also worth visiting. Discover the area's water adventures with kayaking, water skiing, and windsurfing nearby, or enjoy the great outdoors with hiking/biking trails.
Visit our La Palmeria travel guideOpens in a new window
View more Resorts in La PalmeriaOpens in a new window
Map
7 km North from Central Park, Ciudad Quesada, La Palmeria, Alajuela

What's nearby

  • Juan Castro Blanco National Park - 4 min drive - 2.1 km
  • Quesada City Park - 10 min drive - 8.8 km
  • Aquas Zarcas Square - 10 min drive - 8.5 km
  • Camara de Ganaderos de San Carlos - 31 min drive - 27.5 km
  • Laguna Río Cuarto - 38 min drive - 30.5 km

Getting around

  • Juan Santamaria Intl. Airport (SJO) - 145 min drive

Restaurants

  • ‪Bar y Restaurante Roger - ‬8 min drive
  • ‪Tilapias Quecos - ‬3 min drive
  • ‪Bar el Bambu - ‬4 min drive
  • ‪Bar Y Restaurante La Finca - ‬8 min drive
  • ‪Soda La Guaria - ‬7 min drive

About this property

Hotel El Tucano Resort & Thermal Spa

Resort in the mountains
At Hotel El Tucano Resort & Thermal Spa, you can look forward to free full breakfast, a poolside bar, and a terrace. Treat yourself to a manicure/pedicure, a body wrap, or hydrotherapy at the onsite spa. The on-site restaurant, La Foresta, offers breakfast, brunch, lunch, dinner, and al fresco dining. Free in-room WiFi is available to all guests, along with mini golf and a garden.
You'll also enjoy the following perks during your stay:
  • An outdoor pool along with a lazy river
  • Free self parking
  • An outdoor tennis court, a roundtrip airport shuttle (surcharge), and a front-desk safe
  • A gift shop, a banquet hall, and multilingual staff
  • Guest reviews speak highly of the helpful staff
Room features
All 87 rooms offer amenities such as free WiFi, safes, and room service.
Extra amenities include:
  • Free toiletries and hair dryers
  • TVs with cable channels
  • Wardrobes/closets, daily housekeeping, and desks

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Free full breakfast
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • La Foresta

Things to do

  • Full-service spa
  • Gym
  • Hot tub
  • Lazy river
  • Mini golf
  • Outdoor pool
  • Outdoor tennis court
  • Sauna
  • Steam room

Family friendly

  • Laundry facilities
  • Lazy river
  • Mini golf
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • In the mountains
  • Picnic area
  • Terrace

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Hot/mineral springs
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Mud bath
  • Outdoor treatment areas
  • Sauna
  • Spa open select days
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Room service

More

  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 12 years old are not allowed in the spa, and guests under 8 years old are only allowed with adult supervision

Property is also known as

El Tucano
Hotel El Tucano Resort Thermal Spa La Palmeria
El Tucano Thermal Spa Aguas Zarcas
Hotel El Tucano Resort & Thermal Spa
Hotel El Tucano Resort & Thermal Spa Aguas Zarcas
El Tucano Resort And Thermal Spa
Occidental El Tucano Hotel
Occidental El Tucano Resort
Hotel El Tucano Resort Thermal Spa Aguas Zarcas
El Tucano Resort & Thermal Spa Costa Rica/San Carlos
El Tucano Resort & Thermal Hotel San Carlos
El Tucano Thermal Spa La Palmeria
Tucano Thermal La Palmeria
Tucano & Thermal La Palmeria
Hotel El Tucano Resort Thermal Spa
Hotel El Tucano Resort & Thermal Spa Resort
Hotel El Tucano Resort & Thermal Spa La Palmeria
Hotel El Tucano Resort & Thermal Spa Resort La Palmeria

Frequently asked questions

Does Hotel El Tucano Resort & Thermal Spa have a pool?

Yes, this property has an outdoor pool.

Is Hotel El Tucano Resort & Thermal Spa pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel El Tucano Resort & Thermal Spa?

Self parking is free at this property.

What time is check-in at Hotel El Tucano Resort & Thermal Spa?

Check-in start time: 2 PM; Check-in end time: midnight.

What time is check-out at Hotel El Tucano Resort & Thermal Spa?

Check-out is at noon.

Does Hotel El Tucano Resort & Thermal Spa provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Hotel El Tucano Resort & Thermal Spa located?

Situated in the mountains, this spa resort is 0.9 mi (1.5 km) from Juan Castro Blanco National Park and 5.6 mi (9 km) from Quesada City Park. Platanar Volcano and Laguna Río Cuarto are also within 16 mi (25 km).

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Hotel El Tucano Resort & Thermal Spa Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 112 out of 359 reviews
Rating 8 - Good. 110 out of 359 reviews
Rating 6 - Okay. 66 out of 359 reviews
Rating 4 - Poor. 44 out of 359 reviews
Rating 2 - Terrible. 27 out of 359 reviews

7.8/10

Cleanliness

7.6/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Rohn Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
We very much enjoyed our stay and will return. The natural beauty of this location is unmatched!
Stayed 3 nights in May 2025

10/10 Excellent

Gustavo

Be aware they have rooms without AC, they gave us a fan only room. We were supposed to get a Junior suite and it was nothing like the picture. Not enough towels for the three guests, small beds, close to the reception so the noise early in the morning was not fun at all. Property is nice, cold water pool was been clean so we couldn’t use it for day and a half. Good food, decent drinks prices.
Stayed 2 nights in Jul 2025

10/10 Excellent

Sharla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay.
Stayed 1 night in Apr 2024

10/10 Excellent

Jaishiri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful setting!

Our family of 5 had a great stay! Staff was very friendly, breakfast included was delicious and fresh, and the location and setting is stunning! The hot-spring pool is open 24 hours and the property has multiple pools, a sauna and a beautiful hike through the gorgeous grounds with a waterfall. We thoroughly enjoyed our stay.
Stayed 3 nights in Dec 2024

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The local food was excellent
Stayed 2 nights in Feb 2024

10/10 Excellent

Venkataramana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean but looks old needs renovation. Near by two trails of 2 km to hike on and hot water pools. Good location to get out of town to spend time in the property in a forest. Our family really liked the stay, breakfast and dinner.
Stayed 2 nights in Dec 2024

2/10 Terrible

Susana

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Property needs to be upgraded and have better service.
Stayed 3 nights in Dec 2024

8/10 Good

Catalina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast included!
Stayed 1 night in Jun 2024

8/10 Good

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The river and pools was the best part.
Stayed 2 nights in Oct 2024

10/10 Excellent

Nazareno

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel
Stayed 1 night in Dec 2022

4/10 Poor

Asdrubal

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Need I lot of maintenance, ac unit on the room very old and noisy, the bathroom very abandoned. Food was not good at all.
Stayed 1 night in Mar 2025

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very large spacious rooms...Excellent customer service
Stayed 4 nights in Feb 2024

10/10 Excellent

jeff

Liked: Staff & service
Great pools and sauna
Stayed 1 night in Feb 2024

8/10 Good

Dennis

Good stay. Loud takling in front ot room 5 all night especially bad at 1am with a group of girls. Then loud music at 5am.
Stayed 3 nights in Jan 2025

10/10 Excellent

Julio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for elders
Stayed 2 nights in Mar 2024

2/10 Terrible

Dan

Disliked: Staff & service, amenities, property conditions & facilities
Property may be a resort in terms of a 3rd world country, but by no means worth the money. Very very old. Built in the 70s most likely, and saying it's a hot springs resort is a stretch. Very disappointing.
Stayed 3 nights in Mar 2025

8/10 Good

gustavo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The nature arrond the place.
Stayed 4 nights in Mar 2024

10/10 Excellent

Jocelyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Vacation

Hotel was great, weather and climate were a bummer. Very friendly, helpful, wonderful customer service. Was always a pleasure. One night the pool by the suana was boiling hot but the next day it was regulated temperature. Highly recommended. Advise to add a souvenir gift shop and tour guide for transportation.
Stayed 3 nights in Dec 2024

6/10 Okay

Daniel

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Old hotel more like 3 starts. Beautiful hot springs. Price was ok.
Stayed 1 night in Apr 2024

8/10 Good

Jessica Burgos

Liked: Cleanliness, amenities, property conditions & facilities
Nice and relaxing

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great service

Jordan from the pool bar was amazing. Everything we needed, he was able to help us with. Our stay would not have been the same without him.
Stayed 2 nights in Jul 2024

2/10 Terrible

Anna

Disliked: Staff & service, amenities, property conditions & facilities
Poorly kept, mold was on our walls as there is no a/c and it’s very humid and wet area. Before arriving we called to see if they recommended anyone for taxi service they gave us a number call we waited 40 min at the airport for him he never showed we ended up finding one at the airport then upon arriving to the hotel checkin they said the taxi service we needed to pay 100$ cause he did show up we went back and forth for a while and i said i would call and sort it myself before they allowed us to check in to our room and we didn’t get there until 9 so by that time it was 10 and we were exhausted after a long day of traveling. Other than that the pool and drinks were nice.
Stayed 3 nights in Apr 2025

4/10 Poor

Jeffrey

Liked: Staff & service
Disliked: Cleanliness
The grounds are great, but the rooms are trash.
Stayed 6 nights in Mar 2023

4/10 Poor

Marc

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
No air conditioning in the room because I was penalized for using Expedia. The water in the shower was barely lukewarm and dribbled out. The parking lot at night was loud with motorcycles racing around. Unsympathetic staff who didn’t care when I said that I should not be penalized for Not getting a room with air-conditioning because I didn’t book through them personally.
Stayed 1 night in Mar 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the property and staff, need to work on facilities since looked

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