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Sunbow Suites

4.0 star property
Family-friendly hotel with 20 restaurants connected to a shopping center in Kuala Lumpur

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Photo gallery for Sunbow Suites

Signature Suite, 2 Bedrooms, Tower | Premium bedding, pillowtop beds, minibar, laptop workspace
Signature Suite, 2 Bedrooms, Tower | Premium bedding, pillowtop beds, minibar, laptop workspace
Premium bedding, pillowtop beds, minibar, laptop workspace
Deluxe Suite, Tower | View from room
Hallway

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Spa
  • Pool
  • Kitchen
  • Parking available
  • Housekeeping

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Deluxe Suite, Tower

Deluxe Suite, Tower | Premium bedding, pillowtop beds, minibar, laptop workspace

Deluxe Suite, Tower

Highlights

Air conditioning
Kitchenette
Refrigerator
Flat-screen TV
Premium bedding
Pillowtop bed
Blackout drapes/curtains
Private bathroom
  • 56 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Family Suite, City View, Tower

Family Suite, City View, Tower | Premium bedding, pillowtop beds, minibar, laptop workspace

Family Suite, City View, Tower

Highlights

Air conditioning
Kitchenette
Refrigerator
Flat-screen TV
Renovated in 2017
Premium bedding
Blackout drapes/curtains
Sofa bed - double
  • 65 sq m
  • City view
  • Sleeps 8
  • 2 Large Twin Beds and 1 King Bed

View all photos for Signature Suite, 2 Bedrooms, Tower

Signature Suite, 2 Bedrooms, Tower | Premium bedding, pillowtop beds, minibar, laptop workspace

Signature Suite, 2 Bedrooms, Tower

Highlights

Air conditioning
Kitchenette
Refrigerator
Flat-screen TV
Renovated in 2017
Blackout drapes/curtains
2 bedrooms
Premium bedding
  • 102 sq m
  • City view
  • Sleeps 10
  • 2 King Beds

View all photos for Premier Suite, Tower

Premier Suite, Tower | Premium bedding, pillowtop beds, minibar, laptop workspace

Premier Suite, Tower

Highlights

Separate dining area
Separate sitting area
Air conditioning
Kitchenette
Refrigerator
Flat-screen TV
Premium bedding
Pillowtop bed
  • 60 sq m
  • City view
  • Sleeps 8
  • 2 King Beds

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About the neighborhood

Map
1 Jalan Imbi, Berjaya Times Square, Kuala Lumpur, 55100

What's nearby

  • Berjaya Times Square - 1 min walk - 0.0 km
  • Jalan Alor - 5 min walk - 0.5 km
  • Pavilion Kuala Lumpur - 10 min walk - 0.9 km
  • Petronas Twin Towers - 3 min drive - 2.3 km
  • KLCC Park - 3 min drive - 1.9 km

Getting around

  • Imbi Station - 1 min walk
  • Kuala Lumpur Pasar Seni Station - 3 min drive
  • Kuala Lumpur International Airport (KUL) - 46 min drive

Restaurants

  • ‪Taste of Asia Food Court - ‬2 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪Hometown Hainan Coffee - ‬2 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪Berjaya Cafe @ Berjaya Times Square Hotel - ‬2 min walk

About this property

Sunbow Suites

Upscale family-friendly hotel near Berjaya Times Square
Pavilion Kuala Lumpur and KLCC Park are located near Sunbow Suites, which provides a nightclub, a bowling alley, and a poolside bar. Active travelers can enjoy basketball, archery, and racquetball/squash at this hotel. Treat yourself to a massage at the onsite spa. Be sure to enjoy a meal at any of the 20 on-site restaurants. Enjoy the health club, as well as activities like volleyball. Free in-room WiFi, with speed of 25+ Mbps, is available to all guests, along with a grocery/convenience store and a terrace.
Additional perks include:
  • 3 outdoor pools and a children's pool, with sun loungers and pool umbrellas
  • Limo/town car service, an indoor tennis court, and valet parking (surcharge)
  • An electric car charging station, table tennis, and karaoke
  • A gift shop, meeting rooms, and a vending machine
Room features
All guestrooms at Sunbow Suites feature perks such as premium bedding and laptop-friendly workspaces, as well as amenities like free WiFi and air conditioning.
Extra amenities include:
  • Pillowtop mattresses and rollaway/extra beds (surcharge)
  • Bathrooms with deep soaking tubs and bidets
  • Flat-screen TVs with cable channels
  • LED light bulbs, kitchenettes, and refrigerators

Languages

Chinese (Cantonese), Chinese (Mandarin), English, Hindi, Malay

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps

Parking and transportation

  • Electric car charging station on site
  • Offsite parking available (MYR 5 per day)
  • Street parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Train station pick-up and drop-off shuttle (surcharge) from 6:00 AM to 11:00 PM
  • Bus station shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Theme park shuttle (surcharge)
  • Limo/town car service
  • Secured self parking on site (MYR 15 per day)
  • Secured, covered valet parking on site (MYR 20 per day)
  • Wheelchair-accessible parking available

Food and drink

  • 20 coffee shops/cafes
  • 20 restaurants
  • A bar/lounge
  • A poolside bar
  • Snack bar/deli

Things to do

  • 3 outdoor pools
  • Archery
  • Basketball
  • Bowling alley
  • Children's pool
  • Designer stores
  • Evening entertainment
  • Full-service spa
  • Health club
  • Indoor tennis court
  • Karaoke
  • Nightclub
  • Playground
  • Racquetball/squash
  • Sauna
  • Shopping mall
  • Steam room
  • Table tennis
  • Volleyball

Family friendly

  • 3 outdoor pools
  • Bowling alley
  • Children's pool
  • Grocery/convenience store
  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Vending machine
  • Virtual front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Conference center (18,794 square feet of space)
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Accessible bus station shuttle
  • Accessible train station shuttle
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 2 buildings
  • 45 floors
  • Built in 2015
  • Designated smoking areas (fines apply)
  • Local artist showcase
  • Locally-owned and organized tours and activities

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Kitchenette
  • Microwave
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Iron/ironing board
  • Laptop workspace
  • LED lighting

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Late check-in fee for check-in between midnight and 2:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
There is no front desk at this property
Guests will receive an email within 24 hours before arrival with check-in instructions; your host will greet you
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
A virtual front desk provides assistance to guests
Guests can choose to either self-clean the property prior to check-out, or pay an additional cleaning fee at check-out (exact amount varies)

Access methods

Host will greet you

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for MYR 60 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: MYR 200.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: MYR 150 per vehicle (one-way, maximum occupancy 4)
  • Secured self parking fee: MYR 15 per day
  • Covered valet parking fee: MYR 20 per day
  • Nearby parking fee: MYR 5 per day (131 ft away)
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between midnight and 2:00 PM
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: MYR 60 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Long-term renters welcome
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
This property is professionally cleaned

We should mention

Only registered guests are allowed in the guestrooms
A car is recommended for transportation to and from this property

Property is also known as

Sunbow Suites @ Times Square Kuala Lumpur Apartment
Sunbow Suites @ Times Square Apartment
Sunbow Suites @ Times Square
Sunbow Suites Times Square
Sunbow Suites Hotel
Sunbow Suites Kuala Lumpur
Sunbow Suites Hotel Kuala Lumpur
Sunbow Suites @ Times Square Kuala Lumpur

Frequently asked questions

Does Sunbow Suites have a pool?

Yes, this property has 3 outdoor pools and a children's pool.

Is Sunbow Suites pet-friendly?

No, pets are not allowed at this property.

How much is parking at Sunbow Suites?

Self parking is available for MYR 15 per day. Valet parking is available for MYR 20 per day.

What time is check-in at Sunbow Suites?

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM. A fee applies for early check-in (subject to availability). Late check-in is available from midnight–2:00 PM for a fee.

What time is check-out at Sunbow Suites?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Sunbow Suites provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of MYR 150 per vehicle applies.

Where is Sunbow Suites located?

This family-friendly Kuala Lumpur hotel is located in a shopping district, just steps from Low Yat Plaza and Berjaya Times Square. Pavilion Kuala Lumpur and Jalan Alor are also within 15 minutes. Imbi Station is only a 2-minute walk and Hang Tuah Station is 7 minutes.

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Sunbow Suites Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 67 out of 135 reviews
Rating 8 - Good. 45 out of 135 reviews
Rating 6 - Okay. 15 out of 135 reviews
Rating 4 - Poor. 5 out of 135 reviews
Rating 2 - Terrible. 3 out of 135 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10

Loved our stay there
Stayed 1 night in Feb 2025

10/10

Good place. Would stay again.
Stayed 2 nights in Mar 2025

10/10

The room was a bit old but overall the service of the staff and the room was comfortable. Woth the price staying.
Stayed 1 night in Mar 2025

8/10

Everything was nice
Stayed 2 nights in Jan 2025

10/10

Location,location and location. Very convenient to shopping centres and restaurants in every cuisine. Metro rail is linked to the complex and has easy access to the other shopping malls.
Stayed 14 nights in Jan 2025

10/10

Thank you for an Amazing Stay my Fiance was satisfied
Stayed 4 nights in Aug 2024

10/10

Mr Raza was great. Easy check in. Beautiful pool. Would definitely stay again.
Stayed 3 nights in Aug 2024

8/10

Videos show a lot to do and close to many things but I found it wasn’t as convenient
Stayed 4 nights in Jan 2025

8/10

big appartment, microwave heater fridge, very good shower, good sight on twin tower, 31 high we were, great sight, could hear the traffic but ok, nonoise of others, sitting part near kitchen en in living room, bed was for too soft and in middle bow down. hotel in great departent store , good for eat and shooping walking distance to othe busy streets for eat walk and shooping, near transportation
Stayed 4 nights in Jan 2025

10/10

Great service- clean- big bathtub. Loved the mattress
Stayed 1 night in Aug 2023

6/10

Interior Bed - average Cleanliness -average Bathroom - drainage system not good As this is a very old property and the maintenance is not very consistent. In other words,you get what you pay for. Exterior Security -good The security guards who work there is very attentive. Responsive of property person - good Location - very accessible to Bukit Bintang shopping
Stayed 2 nights in Dec 2024

10/10

I go solo and i felt safe and satisfied with the people around me
Stayed 2 nights in Aug 2022

6/10

Not the best
Stayed 3 nights in Oct 2024

6/10

Outdated interior, overpriced, irregular cleaning service, miniscule fridge, kitchenette only had microwave, television signal kept dropping out
Stayed 6 nights in Jun 2024

6/10

Stayed 3 nights in Feb 2025

6/10

Stayed 4 nights in Jan 2025

8/10

Vi havde tre overnatningen i KL omkring nytårsaften. Vi havde aftalt at mødes med ham der skulle give os nøglen og han var der som aftalt. Lejligheden er stor og har en fantastisk udsigt! God seng og rent. Rigtig god beliggenhed i KL centrum
Stayed 3 nights in Dec 2024

8/10

Stayed 2 nights in Dec 2024

4/10

Stayed 4 nights in Dec 2024

10/10

Stayed 3 nights in Jul 2024

2/10

Stayed 7 nights in Jun 2024

10/10

Mr Raza was very a helpful and accommodating to our requests. would recommend and would stay again
Stayed 4 nights in Jul 2023

10/10

Stayed 1 night in Apr 2023

6/10

Vi stannade i hotellet i 10 dagar. Hotellrummet var i relativt dåligt skick. Toaletten i synnerhet har varit mycket smutsigt och den kändes väldigt ofräscht. Man försökte dölja den dåliga lukten med stark och obehaglig kemisk kaka hängd i toaletten. Städningen utfördes varannan dag, ganska ok. Luftkonditioneringen fungerade ok, men behöver rengöras. Cigarettlukt trängde igenom från andra rum så att det kändes obehagligt. Det bästa med hotellet är läget. Det ligger i anslutning till en stor galleria. Sen är poolen och gymmet i acceptabelt skick. Inte för många människor samtidigt. Överlag ok hotell om man stannar i ett par dagar för relativt bra pris. Vi skulle inte välja detta hotell igen oavsett. Det finns bättre för samma pris insåg vi senare. Vi bedömer hotellet som 3/5 mest pga det centrala läget i KL.
Stayed 10 nights in Dec 2022

10/10

Stayed 1 night in Aug 2022