ShaSa Resort & Residences, Koh Samui

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Luxury
5.0 star property
9.0

Wonderful

Secluded elegance with ocean views

Secluded elegance defines this resort, offering spacious, well-equipped apartments with breathtaking ocean views. Unwind in spotlessly clean pool areas and enjoy the serene beachfront setting for a truly memorable escape.

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

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Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Check-out

Check-out before noon

Contactless check-out available

Special check-in instructions

This property offers transfers from the ferry terminal and airport (surcharges may apply); to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

This is a certified Thailand SHA Plus property. Thailand SHA Plus is a health and safety certification (an additional level to the SHA standard), for properties that are open to vaccinated travelers and have at least 70% of staff vaccinated, issued by the Amazing Thailand Safety and Health Administration.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are available for THB 1500.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • New Year's Eve (December 31) Gala Dinner per adult: THB 5000
  • New Year's Eve (December 31) Gala Dinner per child: THB 2500 (from 3 to 11 years old)

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately THB 750 for adults and THB 375 for children
  • Airport shuttle fee: THB 1500 per vehicle (one-way, maximum occupancy 4)
  • Rollaway bed fee: THB 1500.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
A car is required for transportation to and from this property

Frequently asked questions

Does ShaSa Resort & Residences, Koh Samui have a pool?

Yes, this property has 3 outdoor pools and a children's pool.

Is ShaSa Resort & Residences, Koh Samui pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at ShaSa Resort & Residences, Koh Samui?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at ShaSa Resort & Residences, Koh Samui?

Check-out is at noon.

Does ShaSa Resort & Residences, Koh Samui provide a shuttle to the airport?

Yes, there's an airport shuttle that runs 7:00 AM–10:00 PM on request. A fee of THB 1500 per vehicle applies.

Where is ShaSa Resort & Residences, Koh Samui located?

Nestled on the beach, this Koh Samui hotel is within 6 mi (10 km) of Namuang Waterfall 1, Namuang Waterfall 2, and Hin Ta and Hin Yai Rocks. Lamai Beach and Lat Wanon Waterfall are also within 12 mi (20 km).

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Reviews

Reviews

9.0

Wonderful

9.6

Cleanliness

6.8

Location

9.2

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 193 out of 294 reviews
Rating 8 - Good. 70 out of 294 reviews
Rating 6 - Okay. 18 out of 294 reviews
Rating 4 - Poor. 8 out of 294 reviews
Rating 2 - Terrible. 5 out of 294 reviews

Reviews

Verified

10/10 Excellent

Gareth

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect getaway for our family. Would recommend for a relaxing holiday. Great service from friendly staff.
Stayed 4 nights in Feb 2025
Verified

10/10 Excellent

SATAPATHY ASHISH

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely resort with amazing views from every unit, fantastic restaurant on site and very courteous staff. The only drawback is that you are a bit further away from the main areas/night markets but then with the Grab App you can get anywhere in 1/2 hour.
Stayed 5 nights in Apr 2025
Verified

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was beautiful. Staff and service excellent in all areas. It is a bit far from shops so if you want to get out and about it’s not the easiest. Have a plan for that or start up a grab account (an app like uber). If you want to pool hang and relax, this is the spot for you.
Stayed 7 nights in Jan 2025
Verified

2/10 Terrible

marc

Disliked: Staff & service
Swim pool was excellent However : Breakfast poor ,limited choice , not enough food. To far away from everything Very poor beach, cannot swim, Definitely cannot recommend
Stayed 5 nights in Jan 2025
Verified

10/10 Excellent

Lisa Jane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed two weeks and I wish we could have stayed longer. Super clean, gorgeous location, 24/7 front desk service, and the staff were absolutely amazing. Everyone greeted us with smiles for the entire stay and were so kind and thoughtful. Aster was fantastic and such a joy to chat with. We really appreciated all her tips and suggestions. The food at the hotel restaurant was delicious too. This was the highlight of my year and I will really this place and the team. Thank you so much!
Stayed 14 nights in Aug 2024
Verified

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place and staff amazing!
Stayed 13 nights in Oct 2024
Verified

10/10 Excellent

Rachele

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great rooms
Stayed 2 nights in Nov 2024
Verified

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay. Everything you need is there. Showing a few signs of wear but not bad and is not near anything, but we liked that.
Stayed 3 nights in Feb 2025
Verified

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed only one night. Nice place. Huge and affordable apartment.
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

George

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very nice and very big room. Staffs very friendly
Stayed 2 nights in Jul 2022
Verified

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s quiet if that’s what your looking for No party’s No loud music Incredible view incredible pool
Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Better than i thought and would recommend it highly.
Stayed 2 nights in Jul 2022
Verified

4/10 Poor

Martin

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

No no no

It was old and we hear build noise and we have honeymoon there and we will never come again
Stayed 4 nights in Aug 2022
Verified

6/10 Okay

Kevin

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Disappointed

Under going Remodeling/painting, not mentioned on booking site or no email informing us the section of building we booked was being remodeled. Agreed to refund us for 2 nights and we relocated to another hotel. Restaurant closed at 8pm??? No room service after 8pm 1st for me at a 5 star hotel Buffett breakfast, the worst I've every expired in a 5 star, staff was just plain lazy untrained. Would not pick up used dishes. When we were leaving the hotel I was told its off season! Ohh, I see so maybe you should be a 2 star off season. Let me tell Centra their doing it wrong, they should followyour example.
Stayed 3 nights in Jul 2024
Verified

6/10 Okay

Iain

Liked: Cleanliness, staff & service
Disliked: Amenities
We stayed for nine nights at this property. I would like to give an honest and objective review of this property as it is a tale of two halves. Firstly on the positive side the property itself is excellent. The apartments are spacious, nicely furnished and well equipped (although with some evidence of some ageing, wear and tear). They have amazing views out to the ocean and are kept spotlessly clean. The pool areas are also very nice (although there is a serious shortage of sunloungers - 12 for the entire resort, luckily it was very quiet!). All staff are very helpful. On the negatives the resort is on a steep hill so not suitable for the elderly or anyone with mobility issues. It does not have a beach as the images suggest. The sea frontage is rocky and dirty and not suitable for swimming. More importantly the resort is literally in the middle of nowhere!! You have to get a taxi anywhere at a minimum cost of $12 - $15 each way which adds a significant cost to your evening out! There is one restaurant in the property which closes at 19:30, far too early and the place is dead by 19:00. The restaurant is OK and reasonably priced, but obviously only one venue is very restrictive and repetitive. The same restaurant serves a very limited breakfast which at best was OK. If you want to go to Ko Samui, stay in good quality accommodation and do absolutely nothing then this place is worth considering. However, not great for anyone looking for more to do, nice beach access etc.
Stayed 9 nights in Aug 2022
Verified

10/10 Excellent

Marina

Lo máximo

Fantástica, una suite Preciosa con vistas inmejorables y muy comoda
Stayed 2 nights in Feb 2025
Verified

8/10 Good

Raphael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Très calme, personnels agréables et professionnels, à l’écoute. Belle piscine, plage privée petite mais conviviale et qui a le mérite d’exister… petit bémol pas assez de transats pour toute la clientèle.
Stayed 8 nights in Feb 2025
Verified

8/10 Good

Dominik

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Das Personal ist sehr freundlich auch wenn die Einrichtung schon etwas in die Jahre gekommen ist, waren wir trotzdem sehr zufrieden mit dem Zimmer und dem Rest der Anlage. Das Frühstück ist allerdings ein Enttäuschung gewesen.
Stayed 4 nights in Oct 2024
Verified

8/10 Good

Tanja

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alles da was es braucht, jedoch sehr in die Jahre gekommen. Sehr sauber. Der Strand ist leider nicht sehr einladend. Aber das Hotel bietet einen Shuttle Service zu anderen Stränden.
Stayed 7 nights in Aug 2024
Verified

10/10 Excellent

null

Liked: Cleanliness, staff & service, room comfort
Chambre très spacieuse et personnel adorable en revanche l hôtel est éloigné du centre idéal si vous cherchez du calme et que vous avez un moyen de locomotion.
Stayed 6 nights in Aug 2024
Verified

6/10 Okay

Verified traveler

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort

Ikke verdt det

Ingen informasjon om renovering av bygningen. Arbeid fra 10-17 hver dag, mye støy. Ett av tre basseng stengt. Etter ca 15 reiser til Thailand, har disse definitivt den hardeste sengen jeg har opplevd. Dårlig søvn.
Stayed 7 nights in Jan 2024
Verified

6/10 Okay

Verified traveler

Liked: Cleanliness
Disliked: Room comfort
Bra receptionpersonal, stora rum, bra pool. Bra städ Resten är low standard. Bra1-2 nätter.
Stayed 14 nights in Jun 2023
Verified

2/10 Terrible

frederic

Disliked: Cleanliness, property conditions & facilities
J'ai aucune idee comment et qui donne le nombre d'etoiles chez hotel.com !!! Mais assurment ils ont jamais visités cette établissement pour y attribuer 5* A notre arrivée au premier regard cetqit evident que nous etions pas a la meme hôtel que les photos prises surmenr il a 15 ans sur le site ! Nous avions réservé 2 nuits mais apres une nuit nous somme parties Hotel viellisante et tres tres malpropre Dejeuner tres ordinaire Éloigné Restaurant et bar malpropre Chambre a une odeur humidité Il a pas de plage et le bord de mer est pleine de dechets (bouteilles de plastiques ect ...Elle a jamais ete nettoyé depuis des annees) Nous avons eu des hotels 4* qui auraient pus etre classé 5* mais celle-ci est d'avantage une 3* et je suis genereux Je recommande absolument pas cette Hotel malgre la note donnée par hotel.com
Stayed 2 nights in Jan 2023
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolut empfehlenswert, hier komme ich gerne wieder
Stayed 4 nights in Nov 2022
Verified

10/10 Excellent

Makoto

Liked: Staff & service, amenities, property conditions & facilities
部屋がとても広くて快適 お風呂の湯舟が大きすぎてお湯を満たすのに時間がかかる 海は足場が岩だらけで足が痛い 宿泊客が少なかったのでプライベートプール状態 空港からホテルまで片道1200バーツで少々高い
Stayed 5 nights in Oct 2022