Dass, the manager, is an exception to this hotel. We had visited this hotel in 2015 when it was amazing with exceptional members of staff. A few members of the staff still have a colonial attitude and give a service accordingly- expect a substandard service if you are a non- white resident like we are.
Packed lunch for an excursion with a special dietary need of a vegetarian meal with no garlic, no onion, no egg, no fish and absolutely no meat was requested for 12 people including 2 children.
The packed lunch supplied consisted of:
Ham sandwich, boiled egg, egg muffin, egg croissant, apple and bottle of water- four items completely opposite to our needs.
The head chef was reminded of our needs at least five times and seemed to be very arrogant about his attitude towards us.
