2/10 سيّئ للغاية
William
٢٠٢٥ مايو ١٧
A short while before my arrival, I contacted the property's manager to reconfirm that I was coming to check in.
To my surprise, the manager told me that my reservation was canceled due to a big group of guests was coming, with limited hosting capacity, they have to cancel my reservation.
This was unbelievable, I made a full payment for 2 nights with my credit card to Expedia app already as requested, I got a receipt from the App. But I couldn't have a room? Does it make sense? My taxi driver went to the property to get refund, but the lady manager said Expedia never paid them. I became a victim of what?
It's the first time I visit Kingston, Jamaica. I didn't know anywhere, knew nobody at all.
The nice taxi-driver tried to help me out from this tragedy, he drove round around, rounds, to find somewhere could take a guest without reservation, so I didn't have to sleep on the street. Who should pay the driver's extra effort, extra work time, who's responsible for my mental, physical and economical losses?
William
أقام ليلتين (2) في شهر مايو عام 2025
