2/10 سيّئ للغاية
shameem
مسافر برفقة عائلة وأطفال صغار
٢٠٢٥ أبريل ٢٢
عناصر لم تنل الإعجاب: النظافة، والعاملون ومستوى الخدمة، ووسائل الراحة، وحالة المنشأة ومرافقها
I booked 2 rooms for my son and I, due to a family event we were unable to stay the first night booked so I phoned the Ramada and they said it wasn’t a problem and we could check on the following day any time as there was 24 hour checkin I arrived the following day with my son only to be told that the booking had been cancelled as we had not checked in the previous day I had told them I phoned up but they told me they didn’t have any rooms left. They then went to speak to the manager and 20 mins later came back to offer me two rooms but at an extortionate price Apparently according to my cousins this is the system they use in Pakistan where they cancel your booking and then offer you another room at a much higher price I told them this was not acceptable as I was now hotel less They did not make any kind of apology to me. They kept me waiting 20 minutes to tell me about the over priced room they had found I felt I was treated extremely bad as a single woman travelling with her son in Karachi,I would not recommend this hotel even though the pictures look luxurious and accommodating the treatment from the staff (who were all men) was totally unacceptable and misogynist. I would not recommend the Ramada for this reasonThey even charged me for the first night which I had not stayed in for both rooms and did not even contact me by email or phone to let me know they had cancelled my rooms.Thought this would be good manners and standard procedure in the UK, not in Pakistan SHOCKING!
shameem
أقام 10 ليالٍ في شهر أبريل عام 2025