"We were there for 5 nights and the rooms were actually super small, totally not suitable for two people for two large suitcases. Also the hotel has over 600 rooms but only 3 washing machines. We tried using them 4 times but they were always busy with over 2 hours wait. We didn’t waste time doing laundry as we wanted to see Tokyo. Maybe the hotel should provide a laundry service? That’s the only reason why I have given it 3 stars because other then these few things the hotel was clean, staff was...

"So clean and such friendly staff."

"Many nearby dining options"

"."

"Busy and efficient hotel, very convenient for Ueno station. Lots of shopping and eating options nearby, including the Ameyoko Shopping Street."

"Bed and pillows are not great but it does the job for my stay. Rooms are small. I wish there's more shelf space for us to put our stuff. Great location. Groceries store were right next door for fresh fruits."

"The room was so tight the only place for your baggage (maximum 2) was under the bed. The bathroom size was only slightly bigger than that in the airplane with shower!"

"一階に飲食店がたくさんあり、助かりました。 駅からも近く、利便性も良かったです。 大浴場はとても広くゆっくり過ごせました。 今後、横浜ではこちらを利用します。"