Skip to main content

The Tourmaline

5.0 star property
Travelers can plunge into the outdoor pool with swim-up bar, rejuvenate with spa treatments, or stay active with tennis and bike rentals at this historic hotel

Choose dates to view prices

The Tourmaline sits in the historical district, offering families a luxurious retreat. Guests can book massages and body treatments at Tourmaline Spa Premedion, then enjoy dinner at the BBQ Terrace Restaurant or sip cocktails by the pool as the day winds down.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Similar properties

Terrace/patio
Kandy Myst by Cinnamon
Kandy
  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
9.2 out of 10, Wonderful, 15 reviews
The price is SAR 338
SAR 450 total
includes taxes & fees
21 May - 22 May
Kandy Myst by Cinnamon
Compare similar properties

Policies

Check-in

Check-in start time: 12:30 PM; Check-in end time: 11:30 PM

Check-out

Check-out before noon

Contactless check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

This is a designated quarantine hotel. The property can only accept bookings from travelers who are required to quarantine (i.e. international travelers). You may be asked to provide evidence of this on arrival.

Information provided by the property may be translated using automated translation tools

This is a certified Sri Lanka Tourism Level 1 property. Sri Lanka Tourism Level 1 is a health and safety certification issued by the Sri Lanka Tourism Development Authority.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are available for LKR 2500.00 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • New Year's Eve (December 31) Gala Dinner per adult: LKR 6500
  • New Year's Eve (December 31) Gala Dinner per child: LKR 3250 (from 5 to 12 years old)

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately LKR 1500 for adults and LKR 750 for children
  • Airport shuttle fee: LKR 7500.00 per vehicle (one way)
  • Rollaway bed fee: LKR 2500.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Children under 12 years old are not allowed in the spa without adult supervision

Frequently asked questions

Does The Tourmaline have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is The Tourmaline pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking and extended parking are free at this property; nearby parking is also free.

What time is check-in at The Tourmaline?

Check-in start time: 12:30 PM; Check-in end time: 11:30 PM.

What time is check-out at The Tourmaline?

Check-out is at noon.

Does The Tourmaline provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of LKR 7500.00 per vehicle applies.

Where is The Tourmaline located?

This family-friendly Kandy hotel is located in the historical district, within 1 mi (2 km) of Kandy Clock Tower, Kandy City Centre, and Bahirawakanda Vihara Buddha. Commonwealth War Cemetery and Asgiriya Stadium are also within 1 mi (2 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

Reviews

8.4

Very Good

8.8

Cleanliness

8.2

Location

8.8

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 23 out of 51 reviews
Rating 8 - Good. 19 out of 51 reviews
Rating 6 - Okay. 4 out of 51 reviews
Rating 4 - Poor. 2 out of 51 reviews
Rating 2 - Terrible. 3 out of 51 reviews

Reviews

Verified

10/10 Excellent

Holger

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel at a good price. Very clean rooms and very friendly staff.
Stayed 3 nights in Feb 2024
Verified

10/10 Excellent

Anne

Liked: Amenities
Lovely hotel with an incredible view
Stayed 2 nights in Jan 2024
Verified

10/10 Excellent

Thenkutty

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great little property. Staff is really nice. I mean really nice. Pool was decent. Location is a little secluded and quiet, but you can get to town in less than 10 mins in car. Don't use tuk tuks. It's challenge for them to climb the hills. Not a new facility but its maintained pretty well.
Stayed 1 night in Jan 2024
Verified

2/10 Terrible

Ruchira

Disliked: Cleanliness, staff & service, property conditions & facilities
Do not recommend this place at all. There was nobody at the reception. Gave us the wrong room. Then we asked for the room that we paid for. They charged exrtra for that. We didn't receive any bed sheets. The best part is I wanted to go the toilet at 4.00 am and found out no water in the toilet and I had to call the manager lady early in the morning but no answer. Terribel place. Avoid this place at all cost.
Stayed 1 night in May 2023
Verified

2/10 Terrible

Mohammed

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not a 5 star hotel

I booked this hotel because it was rated as a five star hotel but it’s far from this. This facility need renovation
Stayed 3 nights in Mar 2022
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort

Quick stopover

Very welcoming, great service, great food, good room. Pool area would benefit from some love but still ok
Stayed 1 night in Jan 2022
Verified

10/10 Excellent

christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gare du centre-ville mais hôtel agréable
Stayed 2 nights in Feb 2020
Verified

4/10 Poor

APOORVA

Disliked: Cleanliness, property conditions & facilities, room comfort
Very poor stay experience
Stayed 2 nights in Dec 2019
Verified

10/10 Excellent

Samya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful place

Very nice and clean hotel!
Stayed 1 night in Dec 2019
Verified

8/10 Good

Tasneem

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was helpful . Loved our stay at the hotel.
Stayed 1 night in Sep 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The views are worth the journey

The Tourmaline and its partner hotel the Topaz sit high above Kandy with beautiful views over the city. It is reached via a steep, winding road, but the views, and the hotel itself, are worth the journey. Reception was prompt, and all staff were friendly and attentive. The rooms were large and had everything we needed - comfortable bed, luxurious bathroom, strong wifi and good electrical outlets. The breakfast buffet was delicious.
View from bedroom window
Stayed 1 night in Sep 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly and welcoming. The location was beautiful our room had an amazing view of Kandy.
Stayed 3 nights in Apr 2019
Verified

10/10 Excellent

Ruth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice view,we came with a rental car -access a bit difficult because of very narrow streets. Hotel id on top of the Hill , you will need a driver/car go Kandy
Stayed 1 night in Apr 2019
Verified

8/10 Good

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent comfortable and spacious Kandy Hotel

Room was spacious with great view. Wifi was not available in the pool area. Staff and service exceptional. Food was superb. Location good for the view not so good for getting around and need to rely on transport and not walking distance to anything so a bit isolated. Probably not quite 5 star although it was excellent.
Stayed 2 nights in Mar 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful mountain top property. Quiet and calm.spacious rooms and good breakfast
Stayed 1 night in Mar 2019
Verified

10/10 Excellent

Dee

Liked: Cleanliness
Wonderful hotel, elegant & serene. Fantastic view. Great staff & service, however gym needs updating.
Stayed 2 nights in Feb 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful location to view the entire city . They have a nice pool, attentive staff and good food for dinner and breakfast.
Stayed 1 night in Jan 2019
Verified

8/10 Good

Madhav

Liked: Cleanliness, staff & service, room comfort

Great hotel, old property

Good service, hotel is bit old
Stayed 1 night in Dec 2018
Verified

10/10 Excellent

Raymon Lat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing hotel up in the mountains of Kandy

The Tourmaline was an amazing hotel to stay at. The staff was extremely polite and attentive and it made our stay very comfortable. They provided services we requested like day trips to Sigiriya and the rooms were clean. Very well done by hotel and they made us feel special during our whole stay. Only thing is it's up at the mountains so it's away from the city but they remedied it by providing free shuttle service to the city. Thank you Tourmaline for your hospitality.
Stayed 4 nights in Dec 2018
Verified

8/10 Good

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Las vistas son fantásticas, la habitación y el desayuno incluido muy buenos y el personal muy atento y servicial
Stayed 1 night in Dec 2018
Verified

10/10 Excellent

Joan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A sublime two days

We had a wonderful stay at this hotel. We loved the decor and atmosphere of the hotel. Felt relaxed from the moment we arrived and we met by smiles and a refreshing drink. The staff were so friendly and helpful. We enjoyed all our meals there. I wish we had been able to stay longer.
Stayed 2 nights in Oct 2018
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
nice view from the room and resturaunt. Staff are friendly. I've ordered some food to my room, waiting for 1 hour.
Stayed 1 night in Sep 2018
Verified

8/10 Good

john

Great place to stay

The hotel is located on the slope of a hill. So, need to keep that in mind when you go out for a walk. Also, access to public transport is limited. The ambience is great. Great welcome. Staff at the front desk were very helpful. The rooms were spacious,clean. It has a lovely view of Kandy. The bathroom has a glass door in common with the room. This can be curtained off with a cane curtain, that has spaces between the canes. A bit awkward if you have children of both genders staying in the same room. There is no lift in the hotel (it is only 3 floors tall) and that can pose a problem when you have someone who cannot climb stairs or there is no bellboy to help you with the luggage ( you need to check out at odd hours) Food is good. The people at the dining area were very helpful and nice Spa is great. Overall a great experience
Stayed 3 nights in Aug 2018
Verified

8/10 Good

Verified traveler

The greatest thing is that is has a tennis table and a tenis court. Nice pool and good internet.friendly staff. Not such a great breakfast nor menu.
Stayed 1 night in Aug 2018
Verified

8/10 Good

Robert

Liked: Cleanliness, staff & service, room comfort

Great Views and spacious rooms

Excellent hotel, except for the fact we didn’t know that they don’t serve alcohol... if we had known in advance we could have been better prepared and bought our own wine for dinner.
Stayed 2 nights in Aug 2018