2/10
Your front desk staff is badly trained and dont have a clue what is going on in the hotel booking system. This includes your front desk manager as even she did not know which rooms are available and which is not. the excuse was. We dont know which rooms are cancelled and which are not. That tells me they dont have access or they dont care or they dont want to do the effort. So I was told the hotel is fully booked. Then when I showed them on line it is not and that I can book a room, then all of a sudden there was a room available
Linda
أقام ليلة واحدة (1) في شهر مايو عام 2025