2/10 سيّئ للغاية
Imelda، Schiller Park
مسافر برفقة مجموعة
٢٠٢٥ يونيو ١١
عناصر لم تنل الإعجاب: النظافة، ووسائل الراحة، وحالة المنشأة ومرافقها
I wouldn’t recommend, Torn curtains, dirty floors under the bed there was toothpicks and plastic wrappers, stove burners not working only one works, pan was missing the top holder, bathroom trash basket is missing half of bottom part looks like the dog ate it, the utensils were dirty, rusted and knife not sharp at all. I took photos to manager and she said would make it better and would call Expedia so they could give me some compensation, I waited a few days and representative at Expedia said she never called, I paid a very high price to stay there and all I kept having as days went by was disappointments. When I checked in they clearly said you only get Breakfast and when they verbalized I was told wrong times, on Wednesday I came down to go pick up dinner at local restaurant and it was 6:57pm and I noticed the food smell immediately then I saw a buffet that was starting to be cleaned up by staff and the lobby was full of guests eating but there was never notification that they were serving dinner so there I was like a fool paying for an expensive dinner when they could have easily informed me during my check in about Wednesdays dinner being available, I went outside and called front desk and asked about dinner being served and they simply said yes we serve dinner on Wednesdays, i immediately said that it would have been nice to know and that why no one informed me and front desk person just didn’t seem to care about me complaining.
It was a horrible experience.
Imelda
أقام 10 ليالٍ في شهر مايو عام 2025