I stayed at the Mula twice during my stay in Turkey, so you may see this review repeated:
I have only the highest praise for this hotel. Not just its perfect location on a charming and quiet cobblestone street, the absolute comfort of the hotel itself, but also the superior staff. A hotel can have the best amenities in the world, but without terrific staff, it would be nothing. I'm an older woman who was travelling alone and felt cared for, protected, and pampered. I want to especially name Paria and Baris who went out of their way to make sure I had everything I needed. They helped me sort out how to navigate the city, helped me with transportation, answered every question, offered useful advice, and in general met me with a welcoming smile and even stopped to chat for a moment. The motto of the Mula Hotel is "your home away from home," and these two bring that motto to life . I will add that the quality of the restaurant is terrific. The patios with comfortable couches overlooking the sea are delightful. If I ever come back to Istanbul, this will be where I stay.
(I will only add that changing the sheets every day is luxurious, but unnecessary and not in keeping with the environmental goals of the hotel. Hotels typically give guests the option to ask for a sheet change and putting the towels on the floor to indicate they need new towels)
