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Almare, a Luxury Collection Resort, Isla Mujeres Cancun, Adult All-Inclusive

5.0 star property

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Located close to Punta Sur and Isla Mujeres Ferry Terminal, Almare, a Luxury Collection Resort, Isla Mujeres Cancun, Adult All-Inclusive provides a free breakfast buffet, 2 poolside bars, and a rooftop terrace. This hotel is a great place to bask in the sun with a beachfront location, beachfront dining, and sun loungers. Treat yourself to a body wrap, a body scrub, or Ayurvedic treatments at the onsite spa. At the 3 on-site restaurants, enjoy breakfast, lunch, dinner, and international cuisine. Enjoy the gym, as well as activities like beach volleyball, kayaking, and snorkeling. Stay connected with free in-room WiFi, with speed of 25+ Mbps, and guests can find other amenities such as shopping on site and a coffee shop/cafe.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
The current price is SAR 1,693
SAR 2,064 total
includes taxes & fees
20 Apr - 21 Apr

Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Standard Room, 2 Double Beds, Balcony

Standard Room, 2 Double Beds, Balcony | Free minibar, in-room safe, blackout drapes, iron/ironing board

Standard Room, 2 Double Beds, Balcony

8.0 out of 10
Very good
(3 reviews)
  • 26 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Balcony (Guest Room)

Free minibar, in-room safe, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Balcony (Guest Room)

9.6 out of 10
Exceptional
(4 reviews)
  • 38 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Balcony, Ocean View (Guest Room)

Deluxe Room, 2 Double Beds, Balcony, Ocean View (Guest Room) | Free minibar, in-room safe, blackout drapes, iron/ironing board

Deluxe Room, 2 Double Beds, Balcony, Ocean View (Guest Room)

  • Partial ocean view
  • 70 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Balcony, Oceanfront (Guest Room)

Free minibar, in-room safe, blackout drapes, iron/ironing board

Deluxe Room, 1 King Bed, Balcony, Oceanfront (Guest Room)

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 46 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Balcony, Ocean View (Guest Room)

Separate tub and shower, deep soaking tub, free toiletries, hair dryer

Deluxe Room, 1 King Bed, Balcony, Ocean View (Guest Room)

10.0 out of 10
Exceptional
(2 reviews)
  • Ocean view
  • 46 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Balcony

Free minibar, in-room safe, blackout drapes, iron/ironing board

Deluxe Room, 2 Double Beds, Balcony

9.0 out of 10
Wonderful
(2 reviews)
  • 68 sq m
  • 2 bedrooms
  • Sleeps 2
  • 2 Double Beds

View all photos for Deluxe Room, 2 Double Beds, Balcony

Free minibar, in-room safe, blackout drapes, iron/ironing board

Deluxe Room, 2 Double Beds, Balcony

7.2 out of 10
Good
(5 reviews)
  • Ocean view
  • 68 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed, Balcony, Ocean View

Free minibar, in-room safe, blackout drapes, iron/ironing board

Junior Suite, 1 King Bed, Balcony, Ocean View

  • Ocean view
  • 68 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Balcony, Oceanfront

Free minibar, in-room safe, blackout drapes, iron/ironing board

Junior Suite, 1 King Bed, Balcony, Oceanfront

  • Ocean view
  • 68 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Suite, 1 King Bed, Balcony, Oceanfront

Grand Suite, 1 King Bed, Balcony, Oceanfront | Free minibar, in-room safe, blackout drapes, iron/ironing board

Grand Suite, 1 King Bed, Balcony, Oceanfront

  • Ocean view
  • 94 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Ocean View (Duplex, Plunge Pool)

Free minibar, in-room safe, blackout drapes, iron/ironing board

Suite, 1 King Bed, Ocean View (Duplex, Plunge Pool)

  • Ocean view
  • 96 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed, Balcony, Oceanfront

Presidential Suite, 1 King Bed, Balcony, Oceanfront | Free minibar, in-room safe, blackout drapes, iron/ironing board

Presidential Suite, 1 King Bed, Balcony, Oceanfront

  • Ocean view
  • 138 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Ocean View (Master Duplex, Plunge Pool)

Suite, 1 King Bed, Ocean View (Master Duplex, Plunge Pool) | Free minibar, in-room safe, blackout drapes, iron/ironing board

Suite, 1 King Bed, Ocean View (Master Duplex, Plunge Pool)

  • Ocean view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Located in Isla Mujeres, Almare, a Luxury Collection Resort, Isla Mujeres Cancun, Adult All-Inclusive is on the beach. Isla Mujeres Ferry Terminal and Ultramar Ferry Puerto Juárez are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Puerto Cancun Marina Town Center and La Isla Shopping Mall. North Beach and Playa Tortugas are two other places to visit that come recommended. Visit our Isla Mujeres travel guide
Map
Carretera Garrafon, Vista Alegre KM 4.5, Mza 63, L8, SM8, Isla Mujeres, QROO, 77400

What's nearby

  • Garrafon Natural Reef Park
    Garrafon Natural Reef Park
    1 min walk - 0.1 km
  • West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park
    West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park
    2 min walk - 0.2 km
  • Capitán Dulché Museum
    Capitán Dulché Museum
    11 min walk - 1.0 km
  • Mundaca House
    6 min walk - 0.6 km
  • Parque de los Suenos
    17 min walk - 1.5 km

Getting around

  • Cancun Intl. Airport (CUN)
    123 min drive

Restaurants

  • Zaza Beach Club
    13 min walk
  • Albatros Beach Club
    4 min walk
  • Mar Bella
    6 min walk
  • Icebar
    10 min walk
  • Playa Tiburón
    9 min walk

About this property

Almare, a Luxury Collection Resort, Isla Mujeres Cancun, Adult All-Inclusive

Luxury all-inclusive hotel renovated in 2024 and located near Punta Sur
Located close to Isla Mujeres Ferry Terminal, Almare, a Luxury Collection Resort, Isla Mujeres Cancun, Adult All-Inclusive provides a free breakfast buffet, 2 poolside bars, and a rooftop terrace. This hotel is a great place to bask in the sun with a beachfront location, beachfront dining, and sun loungers. Indulge in a body wrap, a body scrub, and Ayurvedic treatments at the onsite spa. At the 3 on-site restaurants, enjoy breakfast, lunch, dinner, and international cuisine. Enjoy the gym, as well as activities like beach volleyball, kayaking, and snorkeling. Free in-room WiFi, with speed of 25+ Mbps, is available to all guests, along with shopping on site and a coffee shop/cafe.
Additional perks include:
  • An outdoor pool along with sun loungers
  • Free valet parking
  • An elevator, tour/ticket assistance, and multilingual staff
  • Evening entertainment, ATM/banking services, and smoke-free premises
Room features
All 109 rooms include comforts such as 24-hour room service and pillow menus, in addition to perks like laptop-compatible safes and air conditioning.
Extra amenities include:
  • Bathrooms with deep soaking tubs and free toiletries
  • 47-inch Smart TVs with premium channels
  • Balconies, mini fridges, and coffee/tea makers

All inclusive details

This hotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)
In-room liquor dispensers
Meals and beverages at companion properties

Activities and facilities/equipment

All non-motorized water sports are included.

Water activities

Kayaking
Sailing
Scuba-diving excursions
Snorkeling
Snorkeling excursions

Land activities

Fitness facilities

Entertainment

Onsite entertainment and activities
Theme parties

Awards and affiliations

This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ+) guests.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free valet parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 2 bars/lounges
  • 2 poolside bars
  • 3 restaurants
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • AlVento Beachclub
  • BOGA
  • Botanik
  • Seasalt
  • The Breeze

Things to do

  • Beach volleyball
  • Evening entertainment
  • Full-service spa
  • Gym
  • Kayaking
  • Outdoor pool
  • Scuba diving
  • Shopping
  • Snorkeling
  • TV in common areas
  • Water sports equipment

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool loungers
  • Rooftop terrace

Full-service spa

  • 7 treatment rooms
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (43 inch wide door)
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

More

  • 3 buildings
  • 4 floors
  • Banquet hall
  • Built in 2007
  • Renovated entire property - August 2024
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 47-inch smart TV with premium cable/satellite channels
  • iPod dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

This property welcomes adults only
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a smoke detector, and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

All Inclusive Isla Mujeres
Isla Mujeres All Inclusive
Isla Mujeres Palace Couples Only
Isla Mujeres Palace Couples Only All Inclusive Resort
Palace Couples Only All Inclusive Resort
Palace Resort Isla Mujeres
Isla Mujeres Palace Couples All Inclusive Resort
Isla Mujeres Palace Couples All Inclusive
Palace Couples All Inclusive
Isla Mujeres Palace Couples Only All Inclusive Resort

Frequently asked questions

Does Almare, a Luxury Collection Resort, Isla Mujeres Cancun, Adult All-Inclusive have a pool?

Yes, this property has an outdoor pool.

Is Almare, a Luxury Collection Resort, Isla Mujeres Cancun, Adult All-Inclusive pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Valet parking is free at this property.

What time is check-in at Almare, a Luxury Collection Resort, Isla Mujeres Cancun, Adult All-Inclusive?

Check-in start time: 2:00 PM; Check-in end time: anytime.

What time is check-out at Almare, a Luxury Collection Resort, Isla Mujeres Cancun, Adult All-Inclusive?

Check-out is at 11:00 AM.

Are there all-inclusive benefits at Almare, a Luxury Collection Resort, Isla Mujeres Cancun, Adult All-Inclusive?

Yes, the property is all-inclusive. All food and beverages are included, and activities include snorkeling, kayaking, sailing, and more.

Where is Almare, a Luxury Collection Resort, Isla Mujeres Cancun, Adult All-Inclusive located?

This Isla Mujeres hotel is on the beach, 1.7 mi (2.8 km) from Punta Sur, and within 6 mi (10 km) of Isla Mujeres Ferry Terminal and North Beach. Ultramar Ferry Puerto Juárez and Puerto Cancun Marina Town Center are also within 16 mi (25 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Almare, a Luxury Collection Resort, Isla Mujeres Cancun, Adult All-Inclusive Reviews

8.8

Excellent

9.6

Cleanliness

8.8

Amenities

9.4

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 78 out of 118 reviews
Rating 8 - Good. 19 out of 118 reviews
Rating 6 - Okay. 12 out of 118 reviews
Rating 4 - Poor. 6 out of 118 reviews
Rating 2 - Terrible. 3 out of 118 reviews

Reviews

Verified

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely great property for your relaxing vacation. Food for an all inclusive is top notch. Rooms are great. Activities are lacking a bit, but for those looking to just relax, hard to imagine finding a better resort!
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Carey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was modern and clean! Everything, and then some extras, made our stay very comfy.
Stayed 7 nights in Mar 2026
Verified

10/10 Excellent

Diego

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a beautiful hotel! They really treated us like royalty. The food was excellent, and the service was top-notch!
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Sarina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was beautiful and relaxing. The private ferry and welcome were excellent! Limited food selection, but good food. Definitely would be nice as a 2-3 night romantic getaway if you are already in Cancun.
Stayed 3 nights in Mar 2026
Verified

8/10 Good

Roy Ryan

Liked: Amenities, property conditions & facilities
Rooms and service were nice
Stayed 7 nights in Jan 2026
Verified

10/10 Excellent

Tracy A

The hotel is beautiful! The pool and beach is wonderful and easy to find seats with shade. Staff all so attentive to all our needs. The food and drinks were delicious. The coffee shop with pastries as perfect for every afternoon treat!
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Laurie

Liked: Cleanliness, amenities, property conditions & facilities
Staff were great and the food was above our expectations!
Stayed 7 nights in Dec 2025
Verified

10/10 Excellent

Gordon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Efficient and friendly staff. Great vibe. Amazing food, lots of variety. A bit noisy in the afternoon when the tour boats come in but everything else about the visit made up for it.
Stayed 7 nights in Dec 2025
Verified

8/10 Good

Raygan

Liked: Cleanliness, staff & service, property conditions & facilities
We got an ocean view room but could barely see the ocean so not great. The food was good at the restaurants but they all closed pretty early. We were really disappointed with the rooftop pool, bar and restaurant because they didn’t open until 6:00 in the evening! It was an infinity pool with a beautiful view of the ocean but who wants to spend the day up there if the restaurant and bar aren’t open? This hotel barely got 4 stars from me.
“Oceanview” room
“Oceanview” room
Rooftop pool
View from rooftop pool/restaurant
Stayed 4 nights in Feb 2026
Verified

2/10 Terrible

Edom

Disliked: Cleanliness, amenities
Not enough staff working - food is not worth the $. I’ve stayed at RIUs that were half the price and way better. Over priced and over rated
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Taylor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel and service is great food was very good.
Stayed 4 nights in Sep 2025
Verified

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, amenities
The room was new and beautiful. The staff was incredibly kind and helpful. We’ll definitely be back!
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Marguerite

Liked: Cleanliness, staff & service, property conditions & facilities
Cristina the hostess was so kind and helpful throughout our stay. She is a real gem! Very clean hotel. Breakfast buffet had a variety of fresh fruit and natural yogurt, along with smoked salmon etc. Other breakfast items could be ordered from the menu. Lunch and dinner options were outstanding and good variety. We will be back again. Thanks for a wonderful vacation.
Stayed 5 nights in Jan 2026
Verified

6/10 Okay

Leah

Liked: Cleanliness, staff & service, property conditions & facilities
Pros: The staff were very friendly. The rooms and grounds were clean. Cons: Food was average at best, but not much of a variety. We did not have reservations one night, so we decided to try to walk in one of the restaurants. We were told we would have an hour and half wait, but there was only 8 people in the restaurant. The pool bar closes at 5;30, and the pool closes at 8. I saw no activities the 5 days we were there. Overall the experience was decent, but not great. I definitely don’t feel it was worth the money we spent.
Stayed 5 nights in Feb 2026
Verified

8/10 Good

Rafal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Took a while for our room to be ready. We didn't get our room till almost two hours after check out and only after complaining. We noticed others having the same issue. We were not given a tour or an explanation of amenities. The hotel was very clean and beautiful. Staff was good beside a couple lack luster interactions. Food was great but after dinner you were left still hungry due to minimal portions and lack of sides with certain dinner options. Overall my stay was good. Would come back again in the future knowing now what to expect. Both my wife and I did get sick during and after our stay.
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing time for our honeymoon. Staff was over the top. Karen, Claudia, and Edgar, to name a few were awesome…as well as ALL the staff. Everyone knew you by name and went above and beyond to make sure you are taken care of. Being all inclusive we were hesitant on how it would be. We could not believe the 5 star quality food and drinks we were served. Definitely coming back! Thank you for everything! Adam & Jamie
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Steven Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Great place. Very friendly staff
Stayed 5 nights in Aug 2025
Verified

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great place to be to get away from all the noise. not over crowded, fresh food made every time its ordered. clean, great staff. we loved it.
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alejandro in particular took very good care of us while we were at the pool. The food at the pool was simply amazing. Very chill property, super friendly and helpful staff. Highly recommend 👌
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Anastasiia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing experience,everything was great,and staff is lovely
Amazing menu
Real good morning
Stayed 4 nights in Jul 2025
Verified

10/10 Excellent

Edny

Liked: Cleanliness, amenities, property conditions & facilities
The room was spotless. the bed fresh and soft!!! THe staff amazing!!!! So attentive. If i ever got back it would just be for the staff the locals were very rude but the best past of my stay was just the hotel staff it really save my trip. I would absolutely recommend this place to stay in Isla Mujeres.
Stayed 3 nights in Nov 2025
Verified

8/10 Good

David

Liked: Amenities
Everything was almost perfect for adults wanting to RELAX no activities no load music plenty of chairs by pool and beach beach small but big enough since resort was practically empty my biggest complaint was lack of food choices they only have 2 restaurants open for lunch and dinner with the same menu every day we stayed 6 nights and were disappointed
Stayed 6 nights in Oct 2025
Verified

10/10 Excellent

Scott Matthew

Liked: Cleanliness, amenities, property conditions & facilities
Almare is the definition of luxury!!! This was one of the best experiences we've ever had at an all inclusive resort. First, we need to acknowledge how amazing the staff was. The service was incredible throughout our entire stay and they were so attentive. Every single day we looked forward to seeing Karen, Alejandro, Claudia (and another staff member whos name started with an E but I can't remember it!!) at the beach beds/beach bar. They were ABSOLUTELY AMAZING and we can't wait to go back and see them. Noe and Emiliano were also so helpful with every question we had and always did their best to find solutions quickly. The amenities are top tier, loved the spa. Also loved the food offerings at the rooftop restaurant Seasalt. Definitely looking forward to our return as this ticked all of our boxes.
Stayed 8 nights in Jan 2026
Verified

10/10 Excellent

Belinda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff, without exception, were delightful - charming and helpful. Facilities were very good, the pool and beach were lovely but it would have been nice to have a few more Watersport options.Overall the food was very good - especially from the food truck and the pool bar ... but it is a shame that the menu in both main restaurants does not change at all. Also surprising was the fact that the steak menu was an extra charge ... and finally, that a bottle of quite ordinary wine was incredibly expensive
Stayed 7 nights in Nov 2025
Verified

10/10 Excellent

Janice

Liked: Cleanliness, amenities, property conditions & facilities
This resort exceeded our expectations. Being vegan it can be difficult to find a variety of appropriate food when traveling. Once the resort knew, the chefs prepared special meals just for me every dinner. I have never had that kind of service. BTW: the food! So amazing, every meal. The staff were all exceptional; friendly, helpful and courteous. Emiliano, Christina, Noe, Edgar, Karen, Iliana, Roberto, Alejandro, housekeeping staff; I wish I could remember everyone’s names. Every encounter was pleasant. Alan the manager, introduced himself on our first day and checked in throughout to ensure we were having a pleasant stay. Room was clean and well supplied. Housekeeping staff kept it that way for our 2 week stay. The hotel is quiet, calm and so very restful. The decor is beautiful. The spa is fantastic and the staff there were wonderful as well. Would love to return here again one day.
Stayed 14 nights in Jan 2026