4/10 سيّئ
Katherine
مسافر برفقة العائلة
٢٩ ديسمبر ٢٠٢٥
عناصر لم تنل الإعجاب: وسائل الراحة
Not one to leave a bad review but this one I am. We checked in and although it was Boxing Day, we were not told of any changes in services. We got to our room and had one towel. Woke up the next morning to go to breakfast and couldn’t get into the building. The info in our room said breakfast at 7:30am. We waited until about 8:30 then knocked on a door that appeared to be a live in staff member. She answered and told is the hotel was closed for the day. No food and no services. We should have been told!!! The next day, while at breakfast, the waitress yelled at us for placing an empty mini cereal box on the empty table beside us. It was not a good experience at all. I will say the gentleman who appeared to run the hotel was very nice and was kind enough to run a load of laundry for us. Just needs more communication and kindness from staff!
Katherine
أقام 3 ليالٍ في شهر ديسمبر عام 2025
