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"The staff was amazing! So friendly!!"

"Overall great stay!"

"Great stay! Christian music and very friendly staff."

"2 brown recluse in our room alive bugs everywhere not clean at all"

"Room was fine. Had a fun view of the base of the Arch. Pillows and bedding seemed different than other Hyatt Regency hotels I’ve stayed at, not as comfortable and maybe out of a lesser material. The room felt clean and cared for just the same. The room was quiet and sleep was restful. Valet parking lines were long, but moved quickly. Self parking during my stay was full."

"The staff was very friendly and helpful. They are going through a switch over of owner so should get better than what I will be saying. The cleaning service is out sourced and have a lack of communication with staff took over 2 hrs to get in room after check in time because of cleaning not being done. Was put in a room that computer said was ours then next day was locked out of room after going to get breakfast and do a little shopping. Had to switch rooms because the computer system messed it...

"We stayed one night in the Jetted tub room. It was good. We enjoyed our stay."

"Everyone on the staff that we meet where polite, cheerful and helpful."

"This is a beautiful property"

"I had a very nice large room with a living room, large bathroom with tub and shower and a king bed. In all it was nice. The sheets seems old and cheap so that could be better. The breakfast was very good for a complimentary breakfast."

"The Breakfast was good"

"They layout of property was great"

"Very convenient to have the buffet there so you don’t have to spend time waiting at a restaurant. Food was good. Waterpark is a little old. But that’s what happens when you have water on surfaces 24/7. Would recommend putting power outlets in the water park. I had to leave my phone unattended at the ONE outlet in the whole place. I had been traveling so I couldn’t charge my phone. I wanted to stay where my grandkids were so I had to choose to leave my phone unattended. Would be good if there...

"Wrong room, booked two queen and received a king. Third person had to sleep in rollaway bed. Carpets in hallway were filthy and musty smell in hallways"

"The Front desk and security team were amazing!! Everyone was helpful and friendly. Laundry in our villa was a major game changer!! The one bedroom villa we stayed in for a week was spacious. My toddler had no problems with being cooped up on rainy days. Plenty of room to run. The kitchen was stocked with everything you need to cook with. No need to bring anything. They even had a blender. The property is clean and well maintained with plenty of activities by the pool to keep you busy."

"Breakfast is great. The only thing is the bathroom is a little small But a good place to stay"

"We had plenty to do and didn’t want to leave! We cooked in the kitchen, used the onsite propane grills and went out to eat a few times as well as doing some nearby activities. Great time!!"

"We were placed in the second building and the room had no place to hang up any of our clothes. There was no closet only one towel rack. There were four of us staying for three days. Only had three washcloths had to go and get more washcloths ask for more coffee never got more coffee. The ice machine did not work so we had to go to the other building every time we wanted ice. No microwave so had to go to other building to use the microwave. Have stayed there before and it was excellent. If I stay...

"Nice property, I stay there every time I am in KC."