Scam Hotel โ Fake Listings, No Help, and Zero Accountability
This place is a total scam.
They advertised a โtriple room,โ but what we got was a cramped box barely big enough for two people, let alone threeโand definitely not suitable for a baby. The listing was completely misleading, and they knew it.
Thereโs no front desk, no on-site staff, and the so-called โ24/7โ support is a joke. I called multiple times, and each time they either couldnโt understand English or just hung up on me. I mentioned I had a baby and needed helpโthey couldnโt have cared less. No support, no effort, nothing.
Someone was also smoking in a non-smoking area, and despite reporting that, againโno action.
They even made me book in two parts for no reason (April 22โ24, then 24โ26), just to turn around and dump me in a garbage room they probably wouldnโt stay in themselves. Totally unprofessional and disrespectful.
This was one of the worst hotel experiences Iโve had anywhere in the worldโand I travel a lot. Avoid this place like the plague unless you enjoy being lied to, ignored, and crammed into a tiny room you didnโt agree to.
Filed a complaint and will be following up until something is done.
