"Everyone was so helpful"

"Great hotel! We stayed for eight nights. Friendly and helpful staff made us feel welcome. From the room, breakfast buffet, laundry facility and location; everything was clean, peaceful, and perfect. Highly recommended. "

"今まで沢山のホテルに宿泊しましたがこれ以上丁寧でスタッフも感じが良いホテルはありません。 又横浜に来た時あるには利用させて頂きます。 "

"Good place to stay for just a night! "

"We have a lovely stay at the New Grand. The staff was so helpful, and the accommodations were great. The small double room was spacious. Perfect location with easy access to transportation. We would stay here again!"

"Lots of variety and everything was fresh"

"新しいホテルのため施設が綺麗。駅近で交通の便が良い。すぐ隣にローソンと、近くにまいばすけっとがあり、食料も調達しやすい。"

"L'hôtel est bien situé, le personnel est très courtois. La chambre est confortable, le petit déjeuner est bon. Nous n'avons pas eu le temps pour le onsen."