"Extremely disappointed. Advertised as one thing (apparently Hotels.com won’t let me say what, so I have had to re word my initial complaint), when I checked in, I was given something completely different. Suffice to say, when I booked I was not expecting to be staying in a bedroom in someone’s house. Unable to get a refund dispute the proof I supplied that the booking was misrepresented. Please avoid Hotels,com are fantastic, had countless enjoyable experiences when booking with them. This...

"We needed somewhere to stay near Luton for one night, this was perfect, easy to find and park, quiet, just on outskirts of town and a good price "

"Good communication with host, good quiet location, slept well, pleasant stay."

"Host was nice, Thanks for the great service"

"The tv had no channels on it and wouldn’t connect to the internet so was useless. The guest next door we’re playing loud music way past 11 pm out on the balcony."

"During a 12-day rail trip around England, this was one of eight stops along the way. I prioritized locations within short walks from a train station throughout the trip, and this property fit that plan. The room is a converted 1-Car garage. Although small, it was clean and had everything we needed for an overnight stay. The host was VERY nice, agreed to store our luggage for the day while we visited nearby tourist attractions, and was very responsive to my messages both before and during out...