Find hotels near Hudson Mall, Newark from SAR 394

"Convenient. Small tiny room. Dinner was expensive but great. Breakfast good but ridiculous cost"

"The hotel was beautiful clean inside, food options were great, bed was ok a bit hard for me that is ok My problem was you had to pay to park so stressful for me I have never paid to park at a hotel before that is the only reason I have it a 2 star"

"The staff overall came across as unprofessional, inattentive, and not customer-focused. At the restaurant, I waited over 20 minutes just to place an order and had to call a server myself—there was no acknowledgement of the delay or any basic courtesy. The service felt outright rude. Additionally, the exit process was poorly managed and extremely frustrating. Upon checkout, I specifically asked the front desk if I could exit directly by car as I was running late and surrendering my Fob. I was told the gate will be opened. However, despite pressing the intercom multiple times (over 20 attempts), there was no response. I had no choice but to park, walk back to reception, and resolve the issue—wasting an additional 10–15 minutes during a critical time. Again, there was no apology or acknowledgement of the inconvenience caused. Overall, the staff behavior reflected a lack of accountability and customer care. The impression I was left with is that guest experience is not a priority here and they are definitely not the in the Customer retaintion business. Never staying here again."

"The staff were all so helpful and nice! Felt very comfortable at home!!!"

"Was ok"

"Perfect stay! Easy check-in and out. Clean and very accessible to local restaurants. "

"Hotel was great other than elevators. You have to wait a long time to catch an elevators. "

"The location was great and view was amazing!! The hotel is hidden and not busy. The room was great for the price. It's not a typical hotel but that made it cool. No amenities that we saw but everything you could need was right out the door. "

"The room was spacious and clean. Bed was very comfortable. Bathroom up to date with excellent walk in shower. Restaurant was good for buffet breakfast at reasonable price for city. Convenient shuttle service. Would stay again."