"The room was good bed was very comfortable. My issues were with the fact you claim to have shuttle service which is why we booked with you and then found out we actually did not because your shuttle is a small mini van with only a couple seats and you have to be the first to check in to get on the list. Also the shuttle from airport was very uncomfortable and warn out. Do not claim to have shuttle service when you pretty much do not. Your check in staff seemed not to care at all. Which it is...

"Clean"

"Awesome "

"Friendly staff, clean, comfortable bed. It only about 5 minutes from IAH"

"Bland breakfast but otherwise nice. Easy access to shopping outlets"

"The hallways smelled terrible! Trash cans by elevator overflowing at check in! Room smelled like trash as well! Everything just smelled unclean! Went to the front desk to complain and there was no additional rooms to move to and no air freshener on site! "

"Convenient location and very quiet."