البحث عن فنادق في هوبكينز من SAR 191

"I recently stayed at your property and, while I enjoy the area, I was unfortunately disappointed with my overall experience at the hotel. I would like to bring the following concerns to your attention: 1. Front Desk Service On the first evening of my stay, the receptionist on duty was unprofessional and discourteous. I also observed similar interactions between her and other guests. The tone of service significantly impacted my first impression of the property. 2. Room Condition My assigned...

"Everything is good except for the indian lady and the indian guy of the morning nothing profesional and with actitud, like u are gonna stay for free"

"The desk clerks at check-in and check out we’re not friendly"

"Weird smells, old"

"It’s good for this price."

"The front desk staff was very friendly and helpful. Unfortunately, the room refrigerator did not work and we did not realize it until the next day so the takeout order (three meals) we purchased to take home had to be thrown away. "

"Great location. Very comfortable. Friendly/helpful staff."

"A little older which was perfectly fine because its in a safe area with tons of shopping and food options. Not the fanciest but a place you can feel secure especially with children and/or pets. Very helpful staff."

"This is the second time staying there and I’ll be back when I’m in the area again. It’s the best hotel in the northeast Mpls area. "

"Clean room"

"My 3yr old found clumps of hair like ripped out of a hairbrush next to the bed... Staff were friendly... Breakfast was ok, consistently out of things.. milk machine was broke Didn't use hot tub too many people"

"I always stay here when I visit the twin cities. I enjoy the manager and other staff."

"The place was great for kids and families as you visiting mall of America. No hot tub onsite and activities for the kids are sparse compared to their other great wolf lodge properties. Will I stay again….stayed for 3 nights and 4 days and couldn’t get room service those nights. Only trash removal and towel removal only after finding out u must request the night before and for it STILL NOT TO BE DONE… No clean sheets, no bed making, anything that was needed was dropped at door without even...

"While the lobby and front desk staff make a great first impression, the guest rooms are in a significant state of disrepair. The outside backdoor window was broken and the secure door was bent, as if attempts to gain entry were made. My room featured a door that didn't align properly with the frame, raising additional safety concerns and the feel that there had also been attempts to gain entry. The interior maintenance was poor, with sliced wallpaper, mismatched patches, and furniture...

"Great breakfast."

"The property was OK. It seemed old and not up-to-date. It was fair. Food was good. Staff was OK. Room’s definitely need updated."

"The staff were waiting and had everything ready for our late arrival. The room was clean and room temp was easy to control. The bathroom was clean and in good condition. The breakfast was basic but most places don't offer it at all anymore. We weren't there for very long but had no issues."

"Good"

"The room smelled horrible.(ethnic cooking smell!) It was close by the exit and very noisy. People went in and out the door until 3 am. "

"Was right"