6/10
This property is located in an alley that is kinda hard to find and very inconvenient. Costumer service is horrible. I booked this place for five days, and three out of five days, they didn’t haev hot water. Well they didn’t have hot water certain hours of the day. When I complained about it, they told me there’s nothing wrong with the water tank and for me just to wait it out. It’s very hot in Vietnam so having an ac in the room is very important. Their ac in the room is old and have a mind of its own. Sometime it works and sometimes it doesn’t. When asked to get it fixed, they say that’s how the ac system in Vietnam. Overall, don’t book this place. All receptionists are quite rude and they don’t care about your concerns.
Behai
أقام 5 ليالٍ في شهر نوفمبر عام 2024
