2/10 سيّئ للغاية
Gail C.، Palm Coast, Florida
٢٤ أكتوبر ٢ ٠٢٥
عناصر لم تنل الإعجاب: النظافة
Disappointing experience. As soon as we checked in, we tried going out on the patio. The sliding glass door would barely budge. After extensive pulling, the door opened about 2 feet. We tried to contact owner and Don responded an hour later saying the slider was heavy, because it is a heavy hurricane door, it is hard to move. Having owned places with hurricane sliding doors, we knew this to be untrue and suggested he get the rollers serviced. He said he could not get anyone there to address the door rollers until the next week, after we checked out. We tried sitting on the living room furniture after dinner. The couch and love seat were very uncomfortable, as the cushions appear to be worn out, and sink down. The rockers on the patio are nice, but your view of the ocean is obscured by the top railing bar. The bedroom is a small, odd nook on the side when you enter the unit. There is a king bed, but the mattress is very uncomfortable, you can feel every move your partner makes and it is noisy. Upon going to wash towels, found washing machine had standing water in it, with lots of sand in it, and was inoperable. Without being able to do wash, Don texted he would have his cleaner drop off extra towels, this did not happen. The most disappointing thing was the lack of response that we received from Don. His response to our pointing out issues was, “This has never happened before”, and “Sorry, I can’t get anyone to address this until next week”. We would not book this unit again.
Gail C.
أقام 3 ليالٍ في شهر أكتوبر عام 2025
