2/10
Staff was rude. We had vehicle trouble. Young lady smarted me off because a tow truck was not available in that area. Upon check out. We received a call 20 Mon before time to leave at 11:00, asking if we were leaving. The same employee I had issues with earlier had called. I told them we were working on it but may be a couple of minutes after 11 at worst. At 10:59, the same lady with a cleaning crew was knocking on our door as we were trying to finish loading our vehicle. Telling us to hurry up. They stood over us as we checked out. I called to complain, and she evidently took the complaint call from Motel 6 cooperate. Told them we checked out late. Then she called my phone repeatedly before I was even off the phone with customer service. When I finally returned the call. She decided to try and argue with me for filing a complaint. Absolutely, the worst experience I have ever had at any hotel/motel
Patricia
أقام 4 ليالٍ في شهر مايو عام 2025
