"Booked an ocean view room. Got a room at the back overlooking a road. No allocated parking. No information when checking in about wifi password (it’s on the fridge which could have been relayed at check-in). Air con didn’t seem to cool the room. Steps from car park to lifts. No ramp for suitcases. No trolleys for assistance with multiple suitcases. No local information in the room. No phone to contact reception for queries. "

"View of the water, great location."

"Weather was okay for the stay"

"Staff were really friendly and knowledgeable; they made it work. There were marked face cloths, dirt in corners and lounges had bits all over them…. Apart from that and the crumbs on the counter tops, the staff really made it more appealing and was really interesting."

"It was nice and convenient"

"Great location, staff friendly and helpful. Room was great with a beautiful river view. Only negative ... no equal sugar"

"Staff were great, always helpful, good location."