Find hotels near Hexham Abbey, Hexham from SAR 407

"On arrival the hotel was closed, a person answered the door and informed us the public areas of the hotel was closed. She said some people had been informed but we had received no information. Her primary concern was for us to make the payment. Then she told us if there was no staff in we should go across the road to the County Hotel. Somewhat reluctantly she helped us with a case and showed us the room. The room was cold and the heating hadn’t been switched on. We asked her help but she was unsure of how to rectify it. In the toilet the towel rack was cold. When we came back at night we had to open the locked front door. The place was mostly in the dark and empty Next day we discovered that the extractor fan in the windowless bathroom did not work, the cleaner admired it was out of order and wouldn’t be repaired for several days. However she moved us to another room which was an improvement. The chain fell off the.blind when we tried to close it. We had to go to theCounty Hotel each morning for breakfast. On the morning of our departure one of the managers enquired about our stay. She said there were two staff members with a dog living in premises in the Coach and Horses hotel but we didn’t see them. No attempt was made to contact us. The place in the evening was deserted and we did not feel safe. Overall it was a very stressful experience especially as I am à recovering cancer patient. We think we should receive a refund of at least 15% of £501. J&A Maguire"

"Fabulous stay, spotlessly clean room, comfortable bed and lovely staff. Quite noisy as I was in a room facing the main road but I’m not used to the sound of traffic so probably wouldn’t matter to most people! All in all would highly recommend."

"Great stay, very pleasant staff, excellent breakfast"

"Lovely clean room in an amazing an interesting place. Staff were quick and ready to help. Both my partner and I had a wonderful stay."

"Fabulous property, decorated so lovely with well chosen ornaments, it's like a home from home. Fabulous beds and bedding and soft white fluffy towels. Just around the corner from the main street for shopping and great restaurants. I love older properties, this house was perfect for my family, and we never felt the cold once. I highly recommend this property (unless you have poor mobility) we will be back next time we visit family. The cleanliness and attention to detail exceeded our expectations, check in was easy and India was great when communicating, thank you for sharing this wonderful property, top marks from us!"

"A luxury warm and cozy home in the centre of Hexham. The welcome pack is a lovely touch. Car parking is directly outside on the street or adjoining street and a permit is provided by the owner. The cottage is larger than the photos suggest. The kitchen is incredibly well equipped. The bathroom is also very luxurious and the rain head shower is amazing. The beds are also great and we both slept well every night. "

"This cottage is ideally located 4 minutes' walk halfway between the bus garage and the historic area of Hexham, and just 10 minutes from the station. There are plenty of eating places and takeaways nearby and a convenience store just a couple of minutes seat. The cottage itself was immaculate, well-equipped and beautifully furnished, with high quality towels and linen and toiletries. To correct an earlier review, there is a potato peeler. The only possible problem for anyone with walking difficulties is that there are 6 quite deep steps up to the front door."

"This property is as described. Our Family of 4 were comfortable and happy here. We have two children (8 and 3). Be aware there is a flight of stairs going straight up as soon as you open the front door. We were not bothered by it. The location is wonderful. Park your car right outside the door and walk straight into town. We would stay here again. "