"The location of this hotel is just great and we had a gorgeous sea view. Rooms are spacious and clean, just needs a bit of an upgrade"

"Advertised as a hotel (not Pontins) with an address that didn't match the booking one and lacking many of the basics you'd have in in anything resembling a hotel. One of the worst properties I've stayed in over 4 decades. A generally stand off ish and hostile undertone from the staffing on arrival, several serious defects and no warning about the bedding or towel shortfalls (unless you are one of their loyal customers who tolerate more than they should be expected to). Play areas and dinosaur...