"The host did not communicate with us before arrival. When we were about 30 minutes away and already past our scheduled check-in time, we contacted the host for the access code but received no response. After several unsuccessful attempts, we reached out to VRBO customer service, who then tried to contact the host.Only after VRBO became involved did the host respond, stating there was a plumbing issue and that the property could not be rented. Fortunately, VRBO stepped in and helped resolve the...
"The host did not communicate with us before arrival. When we were about 30 minutes away and already past our scheduled check-in time, we contacted the host for the access code but received no response. After several unsuccessful attempts, we reached out to VRBO customer service, who then tried to contact the host.Only after VRBO became involved did the host respond, stating there was a plumbing issue and that the property could not be rented. Fortunately, VRBO stepped in and helped resolve the...
Cecil R.